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kinetic Manager Overview
The kinetic Manager web application allows you to manage kinetic accounts and website services. This documentation serves as a reference and online help for the web application.
This documentation is divided into six parts:
You may view and print each documentation section separately as needed, or view the complete version which provides all sections within one document for searching and printing.
The kinetic service uses standard Internet protocols for all services provided to customers. As a result, account holders can use any web browser, FTP client, or mail client to access their services. These protocols correspond to the following prerequisites for account holders:
You may login to kinetic Manager with the e-mail address and password given to you by your administrator. Follow these steps:
Note: The session cookie is valid for 30 minutes of inactivity. If you login and then do not perform any tasks for more than 30 minutes, your session expires and you must login again. If your session expires, kinetic Manager automatically directs your browser to the Login screen; tasks in process are cancelled just as if you clicked Cancel. As long as you are actively working with kinetic Manager, your session remains active.
Important: Never leave your computer unattended if you are working with kinetic Manger, and always Logout when you are finished.
kinetic Manager Screen Layout
Every screen in kinetic Manager uses a common layout. At the top of the screen is the kinetic Manager header that displays the application name, logos, and a welcome message with your e-mail address. Beneath this are the tabs for tools which the currently logged in account has permission to use. If you do not have permission to use administrator tools, this area displays without any tabs. Beneath the tabs is the top menu that list tasks which do not use criteria. Under the top menu is the current task title bar which lists the name of the current task and the Help and Logout options. Beneath this is the status area that displays information and/or error messages when needed. Note that the status area is empty if there is no information which kinetic Manager needs to convey.
Many of the administrative screens offer additional options for selecting accounts based on specific criteria such as e-mail address or group. These screens provide an additional task menu below the title bar for tasks that use criteria. The following graphic details this layout with a sample screen:
kinetic Manager screens use common buttons and tasks. These include:
You can logout from any screen in kinetic Manager by clicking Logout in the title bar. It's located on the right side of the screen next to Help. kinetic Manager closes your session and automatically directs you to the Login screen so you may login again if desired. In addition, it displays a status message that indicates that your logout is complete. Any tasks in progress before you click Logout are cancelled just as if you had clicked Cancel
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