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Organizations
Contents
Overview
The Organizations tab allows you to manage your
organization settings and generate a disk quota report. This
tab is available to administrators. It works like the
Groups tab--click the tab, select an organization
from the list, and then click a task such as
Modify
or Disk Quota
Report.
Modify Organization
To view and modify your organization's settings, select your
organization in the Organization list and
click Modify. kinetic Manager displays
the following settings:
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Total Disk Quota
This is the total disk space available for your organization
according to your tier of service with MOREnet.
If your e-mail and web site(s) are hosted
with MOREnet's kinetic service, this is the maximum disk space that your
organization's e-mail accounts and web site(s) may consume.
If you do not have a web site hosted by
kinetic, this is the total disk space available
for e-mail accounts.
Note: If your organization's tier of service has an unlimited
disk quota, this setting displays Unlimited.
You may assign disk quotas for e-mail and your web site(s) using
the E-mail Disk Quota and
the Web Site settings described
below. You may choose to leave a portion of the total
disk quota unallocated by setting the quota values for web site(s)
and e-mail to values with a sum less than the total. This will, effectively, provide
a reserve amount that you can allocate later and may
assist you in managing growing disk space needs without upgrading
your tier of service.
To modify your total disk quota, please contact MOREnet to
change your tier of service.
-
Web Site(s) Disk Quota Total
This is the amount of disk space that you've reserved for
your organization's web site(s) hosted by kinetic.
It is the sum of the quota value you've specified for each
site in the Web Sites list.
The disk quota is used as your web publishers add content to
your site. The E-mail Disk Quota value plus the
Web Site(s) Disk Quota Total cannot
exceed the Total Disk Quota value. kinetic Manager displays
an error if you attempt to do this. kinetic Manager uses 1024 KB per MB and 1024 MB per GB.
Important: When the size of your site content
reaches or exceeds the Web Site Disk Quota value, web
publishers receive a 'quota exceeded' FTP error when they attempt to publish
additional content. This will occur until they reduce the disk
space used by your site to an amount below this setting. When the quota
is exceeded while updating the site, the last file uploaded will be
truncated by the file system since additional information cannot be written
to the file system once the quota is exceeded.
For more information about how this setting works with the
E-mail Disk Quota setting, review
Managing E-mail Disk Quota
and What Happens When E-mail
Disk Quota is Consumed?.
-
E-mail Disk Quota
This is the amount of disk space you've reserved for
e-mail. The disk quotas that you specify for individual
accounts (using the Modify Account and Add Account tasks under the Accounts tab)
are a subset of this amount. The sum of the disk quota values for
individual accounts may not exceed this value. kinetic Manager will not
allow you to assign more disk quota to individual accounts than you've
specified in this setting. This value must be a positive integer.
kinetic Manager uses 1024 KB per MB and 1024 MB per GB.
If you attempt to save your organization settings when this value and the Web Site(s) Disk
Quota Total value exceeds the Total Disk Quota,
kinetic Manager displays an error and prevents you from saving the settings.
For more information about this setting, review
Managing E-mail Disk Quota and
What Happens When E-mail
Disk Quota is Consumed?.
-
Unallocated Disk Quota
This is the amount of your organization's Total Disk Quota that
is not allocated to E-mail Disk Quota and your web site(s). This value
is updated after you save new settings.
Managing E-mail Disk Quota
To manage your organization's use of disk quotas for e-mail, first
you must modify your organization's settings and specify
the E-mail Disk Quota setting as described above.
Afterward, complete the following tasks to
allocate the disk quota to the accounts in your organization
and save the default disk quota values for groups:
-
Use the Modify Group task in the
Groups tab to specify the
default disk quotas for groups in your organization.
After you specify the group value, it will be used
as the disk quota value for new
accounts that you create in the group. You can also
apply the value to existing accounts in the
group at the same time by selecting the Apply to Existing
Accounts in This Group. For more information, see
Modifying a Group.
-
Use the Modify task in the
Accounts tab to specify how much disk quota
may be used by an individual account. For more information, see
Modify Account.
Important:
Your organization's E-mail Disk Quota is a pool
of disk space that administrators may assign to accounts.
As you assign disk quota values to accounts, the
amounts are removed from the available pool of disk space and
reserved for those accounts.
For example, if your organization has 150 MB of disk quota allocated
for e-mail, and you assign 15 MB of disk quota to ten accounts, your
e-mail disk quota is consumed (even if the accounts are currently
using zero MB of disk space).
After you allocate disk quotas to accounts, account holders are responsible
for managing their usage and not exceeding their disk quotas.
When an account's usage exceeds its Disk Quota
setting, a two-week (14 day) grace period countdown begins for the
account. During the grace period, e-mail delivery is not affected even though the
account holder is exceeding the specified disk quota. However, if the account's
usage is not decreased to a value below its quota within the two week grace
period, e-mail delivery begins to bounce. Delivery
automatically resumes and the grace period is removed when the mailbox size
is decreased to a value below its quota. In an emergency, you may modify the account and use the
Extend Grace Period by 14 Days check box to extend its
grace period. Please do not abuse this feature.
What Happens When the E-mail Disk Quota is Consumed?
The following actions occur automatically when you allocate all of
your E-mail Disk Quota to accounts in your organization:
-
Administrators cannot create new accounts since this will
consume additional disk quota than what is available.
-
Administrators may not increase an individual account's
disk quota since this would reserve more disk quota for
e-mail that what is available.
-
Administrators may not restore an account since doing so
would consume more disk quota that what is available.
To remedy this situation, consider the following options:
-
If you have unallocated disk quota, use it to increase
the E-mail Disk Quota setting.
-
Contact MOREnet to increase your tier of service and then increase
the E-mail Disk Quota value.
-
Review the Disk Quota Report for
account usage and their disk quota settings.
Consider modifying accounts to decrease their Disk
Quota settings if they do not use the space that
you've set aside for them. By doing this, you make the
space available for new accounts and existing
accounts that need more space.
-
Review the disk usage of your web site. If you've set aside more
space than what is needed, consider modifying your organization
to decrease the Web Site Disk Quota setting
and increase the E-mail Disk Quota setting.
What Happens When the a Web Site's Disk Quota is Consumed?
You may set a quota for each of your organization's web sites. To specify a quota for a web site, select
the site in the list and click Modify Site Quota.
When the disk quota is consumed by a web site content, web publishers receive a
'quota exceeded' FTP error and can no longer publish content to that site. This
error continues until you decrease the size of your site below the quota setting.
If you are unsure of your web site disk space usage, review the
review the Disk Quota Report in kinetic Manager. The monthly
kinetic
Service Statistics for your organization also display site usage.
If you run out of disk quota, consider these options:
-
If you have unallocated disk quota, use it to increase
the quota setting for your site.
-
Contact MOREnet to increase your tier of service and then
increase the quota setting for you site.
-
Review your web site(s) and remove unnecessary files.
How Do Account Holders Know Their Quota and Usage Values?
Account holders are notified about quotas and usage in the following ways:
- The mailbox status area of kinetic Manager's My Account tab displays quota information.
- kinetic Webmail displays quota usage below the folder list.
- kinetic Manager sends an e-mail once a day to any account holder with 95% or greater
usage. This e-mail contains the account quota and usage. If the account's usage has
exceeded its quota, grace period information is also provided in the e-mail message.
Reports
Select an organization from the list and click Reports to access the reports
for the organization.
- The Usage Reports area has a link to usage reports for your organization. Click the link to
open a new window and view the reports. Do not bookmark the link since the location of your
reports changes regularly.
- The disk quota report settings are described below.
Disk Quota Report
When prompted, select a Disk
Quota Usage Threshold value to limit the display of accounts to
those that meet or exceed the usage you select. Select to order the report
by Percent Used or Groups and then click Continue
to generate the report with the following information:
-
Organization: This section displays the organization settings.
Modify these with the Modify Organization task in the
Organization tab.
-
Accounts: This section displays the accounts that meet or exceed
the usage threshold you selected. If you selected to order the accounts by
Groups, accounts are shown below their parent group name and
sorted by e-mail address. If you selected to order the accounts by
Percent Used, accounts are sorted from the highest to lowest
percentage of disk quota used as shown in the '%' column. Accounts that have
exceeded their quota and started the two week grace period countdown have a
value in the 'Grace Period' column--this is the amount of time remaining before
the account's e-mail bounces unless disk space usage is decreased to a value below its
quota. To adjust the quota values, use the Modify Account task
in the Accounts tab.
Note: A quota value is often shown with two decimal places.
This varies slightly from the exact disk quota shown when you modify an account
due to the order of magnitude differences in units of KB, MB, and GB. For example,
you may specify a 1090 KB disk quota when you modify an account and this is displayed as
1.06 MB in the disk quota report. The 'used' quota varies in the same way when
shown in the report and compared to the value displayed with
the View Account task under the Accounts tab.
-
Groups: This section displays the default disk quota values
for each group in your organization. These values represent the default disk quota
for new accounts created in those groups. Use the Modify Group task
in the Groups tab to change these values.
-
Web Sites: This section displays the disk quota values and usage
for each of your organization's web sites.
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