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The Complete kinetic Manager Documentation

Revised: August 01, 2011

Note: This document is provided as a convenience for printing and searching the entire documentation set.

kinetic Manager Overview

The kinetic Manager web application allows you to manage kinetic accounts and website services. This documentation serves as a reference and online help for the web application.

Documentation

This documentation is divided into six parts:

  1. Overview
  2. My Account. The tab that is accessible to all kinetic account holders for managing their accounts. For account holders that do not have permission to perform other tasks, the My Accounts tab is not even displayed as a tab since it provides the only tasks those account holders may perform.
  3. Accounts. The tab for account administrators that allows managing accounts.
  4. E-mail Aliases. The tab for account administrators that allows managing e-mail aliases.
  5. Groups. The tab for managing groups.
  6. Organizations. The tab for managing organizations.
  7. Web Tools. The tab for managing website services, including publishing permissions and webmaster e-mail.
  8. Glossary. A glossary for terms used in this documentation.

You may view and print each documentation section separately as needed, or view the complete version which provides all sections within one document for searching and printing.

 

Prerequisites

The kinetic service uses standard Internet protocols for all services provided to customers. As a result, account holders can use any web browser, FTP client, or mail client to access their services. These protocols correspond to the following prerequisites for account holders:

  • To login to kinetic Manager, your web browser must support SSL and it must be configured to accept cookies. These features are standard for the most popular web browsers on the market today.
  • Any client that supports FTP may be used to publish website content. FTP is supported by many standalone software packages, as well as most website publishing software.
  • Any mail client that supports IMAP or POP, and authenticated SMTP. These features are standard for most popular mail clients.

 

Login

You may login to kinetic Manager with the e-mail address and password given to you by your administrator. Follow these steps:

  1. Open your web browser.
  2. Type https://kinetic.more.net/km/ in the address field and press ENTER. The welcome screen displays.

    Note: kinetic Manager uses a secure connection that encrypts information passed between your browser and kinetic Manager. This protects your information from prying eyes on the Internet. Note that unlike an unsecure HTTP connection, this URL uses the secure HTTPS protocol.

  3. Click Continue to kinetic Manager login link. The Login screen displays.
  4. Specify your complete kinetic e-mail address and password given to you by your administrator.
  5. Click Login.

    kinetic Manager verifies your account and password, sets a session cookie in your browser, and displays the screen where you can view information and set options for your account.

Note: The session cookie is valid for 30 minutes of inactivity. If you login and then do not perform any tasks for more than 30 minutes, your session expires and you must login again. If your session expires, kinetic Manager automatically directs your browser to the Login screen; tasks in process are cancelled just as if you clicked Cancel. As long as you are actively working with kinetic Manager, your session remains active.

Important: Never leave your computer unattended if you are working with kinetic Manger, and always Logout when you are finished.

 

kinetic Manager Screen Layout

Every screen in kinetic Manager uses a common layout. At the top of the screen is the kinetic Manager header that displays the application name, logos, and a welcome message with your e-mail address. Beneath this are the tabs for tools which the currently logged in account has permission to use. If you do not have permission to use administrator tools, this area displays without any tabs. Beneath the tabs is the top menu that list tasks which do not use criteria. Under the top menu is the current task title bar which lists the name of the current task and the Help and Logout options. Beneath this is the status area that displays information and/or error messages when needed. Note that the status area is empty if there is no information which kinetic Manager needs to convey.

Many of the administrative screens offer additional options for selecting accounts based on specific criteria such as e-mail address or group. These screens provide an additional task menu below the title bar for tasks that use criteria. The following graphic details this layout with a sample screen:

graphic with screen layout example

kinetic Manager screens use common buttons and tasks. These include:

  • Logout
    To logout of kinetic Manager, click Logout in the title bar.
  • Help
    To access online help for a task, click the Help in the title bar. The online documentation displays in a new browser window with information topical to the current task you are working on in kinetic Manager.
  • Cancel
    To cancel a task, click Cancel in the task menu. This cancels the current task and returns the display to the default screen for the tool. Cancel is not shown until you begin a task.
  • Yes/No
    To confirm or deny a task, click the Yes or No buttons. If you click No, the display returns to the previous screen so you can make changes.
  • Finished
    Some tasks are configured so that you can repeat a task multiple times on the same account. When you are finished working with the account, click Finish to return to the default screen for the tool.

 

Logout

You can logout from any screen in kinetic Manager by clicking Logout in the title bar. It's located on the right side of the screen next to Help. kinetic Manager closes your session and automatically directs you to the Login screen so you may login again if desired. In addition, it displays a status message that indicates that your logout is complete. Any tasks in progress before you click Logout are cancelled just as if you had clicked Cancel

My Account

Contents

Overview of the My Account Screen

My Account details information regarding your account, and allows you to change some of the basic information about your kinetic account. Additionally, the control bar across the top will display tabs for tools which you have permissions to work with. Depending on your permissions, you will see only certain tabs. This is the default screen that is displayed when you log in to the kinetic Manager web application.

The layout of the My Account screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

Change Password

Use Change Password to change your kinetic account's password. This password is the same password used for logging in to the kinetic Manager web application, retreiving your kinetic account e-mail, and for FTP when publishing documents to your website.

  1. Scroll down the My Account screen to the section with the heading Change Password.
  2. Enter your current password in the text box labelled Password.
  3. Enter your new password in the text box labelled New Password.
  4. Re-enter your new password in the text box labelled Confirm Password.
  5. Click Change Password.
  6. If your password was changed successfully, you will see the status line display a confirmation that your password was changed successfully.
  7. If your password could not be changed successfully, you will see a Status listed with an error message describing what is wrong. You will need to correct the problem and repeat the process to change your password.

Note the following:

  • Your password must be 6 to 8 characters long
  • It is case-sensitive
  • It should contain a mix of letters, numbers, and at least one of these special characters: #, *, -, ~, %, ], or }
  • Your password should not be a word you find in a dictionary, a name, or a common abbreviation

 

E-Mail Forwarding

Use E-mail Forwarding to control what happens to e-mail messages that are received by your kinetic account. Setting e-mail forwarding will cause e-mails you receive to be sent (forwarded) to the e-mail address(es) you specify.

E-mail Forwarding information and options will only be displayed if the account is a member of a group with permissions for e-mail forwarding.

If Save Copies in Your Mailbox is checked, a copy of the forwarded e-mail will be saved in your kinetic mailbox. If this is un-checked, then a copy will not be saved in the mailbox when it is forwarded.

  1. Scroll down the My Account screen to the section with the heading E-Mail Forwarding.
  2. Your accounts group membership determines if you can enter one or up to twelve e-mail addresses.
  3. In the text box next to the heading Forward e-mail to:, enter either one, or up to twelve e-mail addresses. Multiple e-mail addresses must be seperated by commas, spaces, or a new line. Spaces after a comma are optional.
  4. Checking Save copies in your mailbox will retain a copy of any forwarded e-mails in your mailbox. If unchecked, no copy of a forwarded e-mail will be retained.
  5. Click Remove to stop e-mail forwarding for your account.
  6. Click Save to start or update e-mail forwarding for your account.

 

E-mail Autoreply

Use the E-mail Autoreply tool under the My Account tab to send an automatic response back to the sender of any e-mail message you receive.

E-mail Autoreply information and options will only be displayed if the account is a member of a group with permissions for e-mail autoreply.

  1. Scroll down the My Account screen to the section with the heading E-mail Autoreply.
  2. Click Enabled if you want e-mail autoreplies to be sent.
  3. Click Disabled if you do not want e-mail autoreplies to be sent.
  4. Enter or edit the text you want in the body of the e-mail autoreply in the text box next to Message Body.
  5. Click Save to update the settings for your account's e-mail autoreply.

 

Account Details

The Account Details section under the My Account tab lists additional information for your kinetic account, plus information regarding any web publishing permissions that your account may have been assigned.

  • Account Type

    An account type of User is an account which belongs to an individual person. A User account is the primary type of account most often created in kinetic. An account type of Entity represents an organizational account. An example of an Entity account might be "register@some.org".

  • Name

    For a User account, this will be the full name (last, first) of the user. For an Entity account, this will be the full name of the entity.

  • Group

    The group of which this account is currently a member.

  • Expiration Date

    If a date is displayed, it is the date when your account will expire. After midnight on this date, you will no longer be able to login to kinetic Manager, retrieve your e-mail, or FTP web site files (if you currently have permissions to do so). Your account will essentially be disabled but given a status of expired. Please contact your administrator if your account has expired unexpectedly.

  • Mailbox Status

    This area lists information about your e-mail account, including the following:

    • The amount of your disk space consumed by your home directory and e-mail.
  • Modem Pool Settings

    This section displays your modem pool settings if your organization has modem pool access.

    Note: Modem pools are only available for MOREnet members using the legacy kinetic Service.

    • Last Call Date - The last date and time that you called the modem pool.
    • Modem Usage This Month - The number of hours and minutes that you've used the modem pool. Your modem usage is automatically reset to zero every month.
    • Monthly Limit - The number of hours that you may use the modem pool every month. This value may be extended by administrators with the Over Limit value.
    • Over Limit - The number of hours that you may use the modem pool beyond the Monthly Limit. An administrator may extend your monthly limit with this value.
  • Web Publishing Permissions

    Accounts which do not have web publishing permissions assigned to them will not have this information. Accounts which have web publishing permissions assigned to them will see these permissions listed here.

    • FTP Host - The hostname to be used in an ftp client when using ftp to transfer files.
    • FTP User ID - The username to be used in an ftp client when using ftp to transfer files.
    • Site Description - A descriptive name of the web site to which these permissions apply.
    • FTP Directory - The (ftp) directory at which this permission begins and includes all directories beneath this directory.
    • URL - The equivelant web url to the directory at which this permission begins.

    Note that some directories are listed as "read only". The contents of these directories can not be changed, added to, or updated.

Accounts

Contents

Overview

The Accounts tab provides account-related tasks available for use by an administrator to manage user and entity accounts. The administrator has many options available to search and manage accounts.

  • A user account belongs to and is used by an individual person. This is the primary type of account and the one most often created.
  • An entity account is typically a "general" account and belongs to an organization. It is typically used when one individual person is not the sole point of contact for its purpose.

    An example of an entity account would be helpdesk@some.org. If there are several help desk people, the person responsible for checking the helpdesk e-mail account could route the individual received e-mails to the members of the Help Desk staff, sending them equally amongst the staff so that no one person is overloaded with helpdesk e-mail questions.

  • An Account Administrator is any account (user or entity) which has been granted administrative priviledges and can create or alter other accounts, groups, permissions, or settings. Accounts which have such priviledges can see more than just the My Account tab listed in the tool tabs. An administrator account cannot be created; accounts become account administrators by virtue of having administrative priviledges granted to them.
  • Accounts can be a member of only one group at a time. When creating or editing accounts, or when changing the group to which an account belongs, only one group from all available can be selected at a time.
  • All accounts have a status that can be changed by an account administrator. These include:

    Enabled - The account can log in. The account is functional and available for use.

    Disabled - The account holder cannot login to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account can still receive e-mail on the server, and e-mail forwarding and/or autoreply still work if they were already configured.

    Removed - The account is not available for use. Login and e-mail activity is not possible. Unlike an expunged account, a removed account may be restored and the account holder may use the account again. Unlike a disabled account, e-mail is rejected by the server.

    Expunged - The account has been permanently removed. There is no way to recover the account as it no longer exists. Login, e-mail, FTP, and access permissions no longer function for an expunged account, and any e-mail which may have been in the accounts mailbox has been permanently deleted. An account which has been expunged will never be listed.

The layout of the Account screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

Match This Account Criteria

While working with tasks under the Accounts tab, it is often helpful to limit the number of accounts which appear for selection. The primary screen for the Accounts tab lists the account details by which selection results can be limited.

Tasks which use the account criteria entered are listed in the task menu bar beneath the Match This Account Criteria title bar. Tasks which do not use account criteria are listed in the menu bar above this.

The kinetic Manager "remembers" any criteria entered on this screen. If criteria are entered, they are re-displayed upon return to the Match This Account Criteria screen. Click the Clear button to remove any previously entered criteria.

Entering account criteria is optional.

  • E-mail Address

    Enter a complete or partial e-mail address to limit results to only accounts containing the value entered. Any account which partially or completely matches the value displayed, i.e.- a criteria of ob matches bob@some.org, oboe@some.org, and jeffob@someother.org.

    If the domain name portion of an e-mail address is entered, it must be complete and it is evaluated seperately, i.e., jeff@som would result in an error because it is not a complete and valid domain name. b@some.org would list all accounts which have 'b' in their name and are in the @some.org domain.

  • Full Name

    Enter a complete or partial name to limit results to only accounts containing the value entered within the first or last name (user accounts) or the entity name (entity accounts). Note that for user accounts, the last name is listed first and is seperated from the first name by a comma. For example, to find an account belonging to Verner Vinge, enter Vinge, Ve.

  • Account Type

    Check one or more of the check boxes to limit results by account type. Note that checking all these boxes is the same as not checking any of them (the first does not place a limit on the account type, where the second limits the account type to all account types). User accounts are those accounts which belong to individuals. Account Administrator accounts are accounts which have administrative permissions enabled. Entity accounts are those accounts which are generic, organizational accounts.

  • Group

    Select group(s) to limit results to only accounts which are members of the selected group(s) and their children group(s). Multiple groups are selected by holding down the CTRL key and clicking on the additional group(s). To unselect groups, hold down the CTRL key and click the group(s) to unselect. Alternately, click the Clear button to clear all criteria entered.

  • Account Status

    Check one or more of the check boxes to limit results by status. Note that checking all these boxes is the same as not checking any of them (the first does not place a limit on the account status, where the second limits the account status to all listed account statuses). Additionally, some tasks only effect accounts which have a certain status. Results for these tasks will only list accounts which they can effect. For example, Expunge Account will only list accounts which have a status of removed.

  • Primary (Sort Multiple Accounts by)

    This criteria controls how accounts found are sorted when displayed for selection. It does not effect which accounts are listed.

  • Secondary (Sort Multiple Accounts by)

    This criteria controls how groups of similar results are sorted when displayed for selection. It does not effect which accounts are listed.

  • Clear (button)

    Click this button to clear all previously entered criteria.

 

Add Account

Add Account is used to create a new user or entity account. Add Account does not use account criteria that may have been entered on the Match This Account Criteria screen. Select Add from the menu bar above the task title bar.

  1. Enter the name in the Account box.

    This is the first part of the e-mail address before the '@' symbol. The value entered must be 2 to 64 characters in length. The first character must be a-z (lowercase). Remaining characters may be a-z (lowercase), the digits 0 through 9, and periods. The value entered here will be combined with the domain name to create the kinetic e-mail address for the account. This field is required.

  2. (Optional) Specify an Expiration Date.

    Click the calendar icon and select an Expiration Date for the account if needed. Leave the box empty to not set an expiration date for the account. If you specify an expiration date, the account's status will be changed to expired shortly after midnight on that date. An expired account cannot login to kinetic Manager, cannot use modem pools (if available), retrieve/send e-mail, nor use FTP to publish web site files. The account is essentially disabled, but given the expired status. Once an account has expired, you may modify the account and clear the Expiration Date box to return the account's status to Enabled; remember to click Save to save the setting. This feature allows members to create, for example, "temporary" or "courtesy" accounts that are only usable for a limited amount of time.

  3. Select the Group.

    Select a group for the account. Only one group can be selected since an account can only be a member of one group at a time. Selection of a group is required.

  4. Designate the account as a User Account.

    Select the User Account button if the account will belong to an individual. This is the primary type of account and the one most often created. A selection of either User Account or Entity Account is required.

  5. Enter the First Name.

    If the User Account button was selected, enter the user's first name here. This field is ignored if Entity Account is selected. This field is required for a user account.

  6. Enter the Last Name.

    If the User Account button was selected, enter the user's last name here. This field is ignored if Entity Account is selected. This field is required for a user account.

  7. Designate the account as an Entity Account.

    Select the Entity Account radio button if the account will be a "general" or organizational account that is not identified with a specific individual. An Entity account is used when a group of people are responsible and/or one individual person is not the sole point of contact. Entity accounts are generic accounts. A selection of either Entity Account or User Account is required.

  8. Enter the Entity Name.

    If the Entity Account button is selected, enter the entity's full name here. This field is ignored if User Account is selected. This field is required for an entity account.

  9. Enter the Password.

    This field is optional. If you do not enter a password, one will be automatically generated by kinetic Manager.

    Notes About Creating Secure Passwords

    • Passwords must be 6 to 8 characters long.
    • Passwords are case-sensitive.
    • Should contain a mix of letters, numbers, and at least one special character.
    • Special characters are: #, *, -, ~, %, ], or }.
    • Should not be a word you would find in a dictionary, nor should it be a name or a common abbreviation.
     
  10. Click the Continue button to continue the process of creating the new account. The Add Account Confirmation screen appears.

    To cancel the creation of the account, click the Cancel button.

  11. Review the information which was entered.

    If the information is incorrect, click the No button to return to the previous screen and make corrections. Note that if a specific password was entered, this password must be re-entered.

    If you decide not to create this account, click the Cancel button to return to the Match This Account Criteria screen.

    If the information is correct, click the Yes button. The account is created and the Add Account screen redisplayed. A status message indicates the success or failure of the account creation under the task title bar.

Each new account receives an introductory e-mail message from kinetic Manager as the account is created. This simple message is automatically sent during the creation process to seed the account with its first e-mail message.

An e-mail notification is also sent to the administrator that creates the account. This message is sent upon logout from the kinetic Manager application. It lists the account, its information, and the password.

 

View Account

Use View Account to look at the detail information about an account. View Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Accounts which are status enabled, disabled, or removed can be viewed. This task is accessed by clicking View on the task menu below the task title bar.

  1. On the Match This Account Criteria screen, enter optional criteria to limit the results displayed for selection.

  2. Click View on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account to view by clicking on the link for that account under the heading "E-mail Address". The account's information is displayed.

  4. When done viewing the account information, click Cancel.

 

Modify Account

Use Modify Account to make changes to an existing account. Modify Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Modify Account will list only accounts which are status enabled or disabled. Select Modify from the task menu below the task title bar.

The Modify Account task screen looks similar to the Add Account task screen. However, the e-mail address of an account cannot be changed once an account has been added. If a new e-mail address is desired, remove and expunge the account and then add a new account with the desired e-mail address. Note that when the current account is expunged, all e-mail in the account mailbox will be permanently removed from the system.

  1. On the Match This Account Criteria screen, enter optional criteria to limit the results displayed for selection.

  2. Click Modify on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria, they are displayed.

  3. To select an account to modify, click on the link for that account under the heading "E-Mail Address".

    To cancel and return to the Match This Account Criteria screen, click the Cancel button.

  4. Account Details Section

    The Account Details section information and options are always displayed. This section contains the basic information common to all kinetic accounts.

    1. Select a Different Group

      The current group to which the account is a member is listed. To change this, select the new group to which the account is to be assigned. Only one group can be selected since an account can only be a member of one group at a time.

      Note that changing the group can effect the E-mail Forwarding and E-mail Autoreply information for an account. The group that an account is a member of determines whether an account may specify e-mail forwarding and e-mail autoreply options.

    2. Change the Account Status

      The current status of the account is listed. To change this, click on a different status. Only one status can be selected at a time.

      An enabled account is active and can log in to kinetic Manager, retrieve e-mail, and FTP to web publishing directories if permissions have been granted.

      A suspended e-mail account can no longer receive e-mail, but its other abilities such as using FTP remain intact.

      A disabled account cannot log in to kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing, but can still receive e-mail, and e-mail forwarding and/or autoreply still work if they were already configured.

    3. Change the Expiration Date

      Click the calendar icon and select an expiration date for the account. If the box next to the icon is empty, an expiration date has not been set for the account. If an expiration date is selected and saved, the account's status will be changed to expired shortly after midnight on that date. An expired account cannot login to kinetic Manager, use modem pools (if available), retrieve/send e-mail, or use FTP to publish web site files (if the account currently has permissions to do so). The account is essentially disabled, but given the expired status.

      Note: The calendar icon will only display a clickable calendar if JavaScript is enabled in your web browser. Note that you may only select an expiration date of tomorrow's date or later. You cannot immediately expire an account; use the disable transaction to immediately prevent an account holder from using the account.

      Once an account has expired, you may modify the account and clear the expiration date box to return the account's status to Enabled; remember to click Save to save the setting. To remove multiple expired accounts, select the Expired check box on the Match This Account Criteria page and click Remove to search for and remove multiple expired accounts.

    4. Change the Modem Pool Settings

      The modem pool settings for the account are listed if the organization to which the account belongs has modem pool access.

      Note: Modem pools are not available as a new service to MOREnet members.

      • Last Call Date - The last date and time that the account called the modem pool.
      • Modem Usage This Month - The number of hours and minutes that the account used the modem pool. This value resets every month.
      • Monthly Limit - The number of hours that the account may use the modem pool every month. This value is specified per group using the Modify Modem Settings transaction under the Groups tab.
      • Over Limit - The number of hours that the account may use the modem pool beyond the Monthly Limit value. You must specify an integer greater than or equal to zero.
    5. Change Entity to a User Account

      If the account is a user account, this will be selected. To change an Entity account to a User account, select the User account button. User accounts belong to and are used by an individual. A selection of either User account or Entity account is required.

    6. Change First Name

      If the account is a User account, the current First Name is displayed. If the User account button was selected, the user's first name can be updated here. This field is not applicable and not used if Entity Account is selected. This field is required for a user account.

    7. Change Last Name

      If the account is a User account, the current Last Name is displayed. If the User account button was selected, the user's last name can be updated here. This field is not applicable and not used if Entity Account is selected. This field is required for a user account.

    8. Change User to an Entity Account

      If the account is an Entity account, this will be selected. To change a User account to an Entity account, select the Entity account button. Entity accounts are "general" or organizational accounts that are not identified with a specific individual. An Entity account is used when a group of people are responsible and/or one individual person is not the sole point of contact. Entity accounts are generic accounts. A selection of either User account or Entity account is required.

    9. Change Entity Name

      If the account is an Entity account, the current Entity Name is displayed. If the Entity account button was selected, the entity's name can be updated here. This field is not applicable and not used if User account is selected. This field is required for an Entity account.

    10. Change Password

      The account's current password is not displayed. To change the password to a specific new password, enter it here.

      Notes About Creating Secure Passwords

      • Passwords must be 6 to 8 characters long.
      • Passwords are case-sensitive.
      • Should contain a mix of letters, numbers, and at least one special character.
      • Special characters are: #, *, -, ~, %, ], or }.
      • Should not be a word you would find in a dictionary, nor should it be a name or a common abbreviation.
       
    11. Autogenerate new password

      Check this box to have kinetic Manager autogenerate a new password for this account. Note that selecting autogenerate will override a specific password if one was entered.

    12. Click Cancel to cancel changes to the account.

      Click Save in the Account Details section to continue the process of modifying the account. The Modify Account Details Confirmation screen will appear.

    13. On the Modify Account Details Confirmation screen, review the information which was entered.

      If the information is incorrect, click the No button to return to the previous screen and make corrections. Note that if a specific password had been entered, this password will need to be re-entered.

      If it is decided not to modify this account, click the Cancel button to return to the Match This Account Criteria screen.

      If the information is correct, click Yes. The account is modified and the Match This Account Criteria screen redisplays. A status message indicating the success or failure of the modification is displayed.

    14. If the password is changed, an e-mail notification is sent to the administrator modifying the account upon logout from the kinetic Manager application. This e-mail message will list the account, its information, and the new password. If the group membership is changed and this alters the accounts e-mail forwarding or autoreply, the account will receive an e-mail notification regarding the changes.

  5. E-mail Forwarding Section

    The E-mail Forwarding section information and options is only displayed if the account is a member of a group with permissions for e-mail forwarding. Setting e-mail forwarding will cause e-mails received to be sent (forwarded) to the e-mail address(es) specified.

    1. Change Forward e-mail to:

      The account's group membership determines if one or up to twelve e-mail addresses can be entered. If up to twelve can be entered, then "Forward e-mail to (multiple):" will be listed. If only one e-mail address can be entered, then 'multiple' will not be listed.

      In the text box next to the heading "Forward e-mail to:", enter either one, or up to twelve e-mail addresses. Multiple e-mail addresses must be seperated by at least one comma, space, or a new line. Spaces after a comma are optional.

    2. Change Saving of Copies in Mailbox

      Checking "Save copies in mailbox" will retain a copy of any forwarded e-mails in the accounts mailbox. If unchecked, no copy of a forwarded e-mail will be retained.

    3. Click the Cancel button to cancel the changes to the account.

      Click Remove in the E-mail Forwarding section to remove the information and stop forwarding of e-mail. The Remove E-mail Forwarding Confirmation screen appears.

      Click Save in the E-mail Forwarding section to save the e-mail settings. The Modify E-mail Forwarding Confirmation screen appears.

    4. On the confirmation screen, review the information entered.

      If the information is incorrect, click No to return to the previous screen and make corrections.

      If you decide not to modify this account, click Cancel to return to the Match This Account Criteria screen.

      If the information is correct, click Yes . The account's e-mail forwarding will be modified accordingly and the Match This Account Criteria screen displayed. A status message indicating the changes to e-mail forwarding settings displays under the task title bar.

  6. E-mail Autoreply Section

    The E-mail Autoreply section is only displayed if the account is a member of a group with permissions for e-mail autoreply.

    1. Enable or Disable E-mail Autoreply

      If the account has permissions to send autoreplies, either the "Enabled" or "Disabled" option will be selected. To enable e-mail forwarding, select the Enabled option. To disable e-mail forwarding, select the Disabled option.

    2. Enter or Update Message Body

      If e-mail autoreply has ever been enabled for this account, there will be a message displayed in this text box. Make desired changes to this message. This is the message which will be sent back to the sender of any e-mail received if E-mail Autoreply is enabled.

    3. Click Save in the E-mail Autoreply section to continue the process of modifying the account. The Modify E-mail Autoreply Confirmation screen will appear.

      Click Cancel to cancel the changes to the account.

    4. On the Modify E-mail Autoreply Confirmation screen, review the information which was entered.

      If the information is incorrect, click No to return to the previous screen and make corrections.

      If it is decided not to modify this account, click Cancel to return to the Match This Account Criteria screen.

      If the information is correct, click Yes. The account's e-mail autoreply will be modified and the Match This Account Criteria screen displays. A status message indicating the e-mail autoreply settings have been updated displays under the task title bar.

 

Change Passwords

Use Change Password to autogenerate new passwords for one or more accounts. Change Password uses the account criteria that may have been entered on the Match This Account Criteria screen. Change Password will list only accounts which are status enabled or disabled. Select Change Password from the task menu below the task title bar.

Note: To change an individual account's password to a specific password, use the Modify task.

  1. On the Match This Account Criteria screen, enter any optional criteria to limit results displayed for selection.

  2. Click Change Password on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they will be displayed.

  3. Select accounts by placing a check in the box next to the accounts.

  4. To commit the selection, click Continue. The Change Password Confirmation screen will be displays.

    To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

  5. On the Change Password Confirmation screen, review the list of selected accounts.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to change the password of the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) password(s) are changed and the Match This Account Criteria screen will be displays. A status message indicating the passwords were changed is displayed under the task title bar.

  6. At logout, an e-mail notification will be sent to the administrator modifying the account(s). This e-mail will list the account(s) and their new password(s).

 

Change Group

Use Change Group to change the group membership of one or more accounts at a time. Change Group uses the account criteria that may have been entered on the Match This Account Criteria screen. Change Group will list only accounts which are status enabled, disabled, or removed. This task is accessed by clicking Change Group on the task menu below the task title bar.

Note that changing the group can effect the E-mail Forwarding and E-mail Autoreply information for an account. The permissions for the group that an account is a member of determines whether the accounts holder may specify e-mail forwarding and autoreply settings.

  1. On the Match This Account Criteria screen, enter any optional criteria to limit results displayed for selection.

  2. In the Group list on the Match This Account Criteria screen, select one group. This is the group from which accounts will be changed.

  3. Click Change Group in the task menu.

    If no accounts match the optional criteria, and/or there are no member accounts in the selected group, a status message indicating this is displayed.

    If accounts are found which match the criteria entered, they are displayed.

  4. Select the new group.

    Select one group from the Select a Group list. This is the group to which the accounts selected (in the next step) will become a member.

  5. Select the Account(s).

    Place a check mark next to the accounts listed which are to become members of the group selected above.

  6. To cancel the group change and return to the Match This Account Criteria screen, click Cancel.

    To commit the selections made, click Save. The Change Groups Confirmation screen will be displayed.

  7. On the Change Groups Confirmation screen, review the information listed.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to change the group of the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) become members of the selected group. The Match This Account Criteria screen displays and a status message indicates the group change success or failure.

 

Disable Accounts

Use Disable Account to prevent one or more accounts from logging in. Disable Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Disable Accounts will list only accounts which are status enabled. This task is accessed by clicking Disable on the task menu below the task title bar.

Disabled accounts are not allowed to log in. The account holder cannot log in to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account can still receive e-mail on the mail server, and e-mail forwarding and/or autoreply still work if they were already configured.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only enabled accounts can be disabled. Disable Accounts will only list accounts with a status of enabled.

  2. Click Disable in the task menu.

    If no enabled accounts match the optional criteria, a status message indicates this.

    If enabled accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to disable by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Disable Accounts Confirmation screen displays.

  5. On the Disable Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to disable the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are disabled and the Match This Account Criteria screen displays. A status message indicates the accounts were disabled.

 

Enable Accounts

Use Enable Account to enable one or more disabled accounts. This allows the account holder to log in. Enable Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Enable Accounts will list only accounts which are status disabled. This task is accessed by clicking Enable on the task menu below the task title bar.

By default, accounts are enabled when they are added. An account that has been disabled by an account administrator must be enabled before the user can log in to the kinetic Manager, e-mail, or FTP.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only disabled accounts can be enabled. Enable Accounts will only list accounts with a status of disabled.

  2. Click Enable in the task menu.

    If no disabled accounts match the optional criteria, a status message indicates this.

    If disabled accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to enable by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Enable Accounts Confirmation screen displays.

  5. On the Enable Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to enable the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are enabled and the Match This Account Criteria screen displays. A status message indicating the accounts are enabled displays under the task title bar.

 

Remove Accounts

Use Remove Account to make an account inactive and unavailable. Remove Account uses the optional account criteria entered on the Match This Account Criteria screen. Remove Accounts will list only accounts which are status enabled or disabled. This task is accessed by clicking Remove on the task menu below the task title bar.

Removed accounts cannot log in. The account holder cannot log in to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account cannot receive, autoreply to, or forward, e-mail; it is no longer available. The account's e-mail and home directory are maintained by the kinetic Manager application, but the account cannot be used.

Removed accounts are kept for historical information, but are only accessible through the kinetic Manager by account administrators.

Note: A new account with the same e-mail address cannot be added. The group to which the account was a member cannot be removed until the account is either expunged or changed to a different group. This is necessary to allow removed accounts to be restored in the future.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

  2. Click Remove in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be removed by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Remove Accounts Confirmation screen displays.

  5. On the Remove Accounts Confirmation screen, review the list of accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to remove the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are removed and the Match This Account Criteria screen displays. A status message indicating the accounts removal is displayed under the task title bar.

    Important: Please be patient after you click Yes. It can take several minutes for this transaction to complete.

 

Restore Accounts

Use Restore Account to activate and restore removed accounts. Restore Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Restore Accounts will list only accounts which are status removed. This task is accessed by clicking Restore on the task menu below the task title bar.

Restored accounts have a status of enabled. The e-mail and home directory are reactivated. Publishing Permissions previously set for the account are restored if the web directories to which they applied still exist. The group membership is also restored.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only disabled accounts can be restored. Restore Accounts will only list accounts with a status of removed.

  2. Click Restore in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be restored by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts checked, click Continue. The Restore Accounts Confirmation screen displays.

  5. On the Restore Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to restore the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are restored and the Match This Account Criteria screen displays. A status message indicating the accounts were restored is displayed under the task title bar.

    Important: Please be patient after you click Yes. It can take several minutes for this transaction to complete.

 

Expunge Accounts

Use Expunge Account to permanently delete a removed (inactive and unavailable) account. Expunge Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Expunge Accounts will list only accounts which are status removed. This task is accessed by clicking Expunge on the task menu below the task title bar.

Accounts that are expunged no longer exist. They cannot be used for log in, do not receive e-mail and cannot be used in any way. They are permanenenly deleted. All information regarding them is deleted.

An account must be removed before it can be expunged.

Note: A new account with the same e-mail address can be added only after the previous account of the same e-mail address is expunged.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only removed accounts can be expunged. Expunge Accounts will list only accounts with a status of removed.

  2. Click Expunge in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be expunged by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts checked, click Continue. The Expunge Accounts Confirmation screen displays.

  5. On the Expunge Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to expunge the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are expunged and the Match This Account Criteria screen displays. A status message indicating the accounts were expunged displays under the task title bar.

 

E-mail

Use E-mail Accounts to send an e-mail to kinetic accounts from within the kinetic Manager. E-mail Accounts uses the account criteria entered on the Match This Account Criteria screen. This task is accessed by clicking E-mail on the task menu below the task title bar.

The E-mail Accounts task assumes all matching accounts are to receive the e-mail. By default, the check boxes are checked for all accounts that match the criteria. Uncheck any accounts which are not to receive the e-mail.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results of accounts displayed for selection. Only enabled or disabled accounts can be selected. E-mail Accounts will list only accounts with a status of enabled or disabled.

  2. Click the E-mail button on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Deselect any listed accounts which are not to receive the e-mail.

  4. To cancel the selection of accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts, click Continue. The e-mail editing screen displays.

  5. Enter the information which will be sent in the e-mail.

    1. Message From:

      This field can be any appropriate "from" information . It is not required that it be an e-mail address. It can be a name, a title, or whatever is most appropriate as a description of the sender. This field is required.

    2. Message To:

      This field can be any appropriate "to" information . It is not required that it be an e-mail address. It can be a name, a title, or whatever is most appropriate as a description of the receiving parties. This field is required.

    3. Reply To:

      This field must be a valid e-mail address. If the selected recipients reply to the e-mail they receive, the "Reply To" address is the e-mail address where their replies will be sent. This field is required.

    4. Message Subject:

      This field is used as the subject line of the e-mail sent. This field is required.

    5. Message Body:

      This field is used as the body text (content) of the e-mail. This field is required.

  6. To cancel entering the e-mail information and return to the Match This Account Criteria screen, click Cancel.

    To commit the e-mail information which has been entered, click Continue. The E-mail Accounts Confirmation screen displays.

  7. On the E-mail Accounts Confirmation screen, review the list of selected accounts.

  8. If the information is incorrect, click No to return to the screen listing of accounts which matched the criteria and make corrections. Note that information entered on the e-mail editing screen will be retained and redisplayed.

    If you decide not to send the e-mail to the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The e-mail is sent to the selected account(s) and the Match This Account Criteria screen displays. A status message indicates the e-mail is being processed.

 

E-mail Aliases

Contents

Overview of E-mail Aliases

The E-mail Aliases tab provides options for administrators to manage e-mail aliases. An administrator may add aliases and search for aliases to view, modify, and remove.

An e-mail alias is a special kind of e-mail address. Like a typical address, you may send a message to it from your e-mail client and expect the message to be delivered to a recipient. However, unlike a typical address, an e-mail alias may have many recipients. Another difference is that an e-mail alias does not have a mailbox, so an administrator cannot use an e-mail client to view all of the messages sent to an e-mail alias. When an e-mail alias is set up, the administrator may specify multiple groups and/or individual e-mail accounts in its settings. When a message is sent to the alias, the message is forwarded to all of the accounts within those groups and any individual e-mail addresses defined in the alias.

When you add an e-mail alias, you pick the alias name, and associate it with groups and individual e-mail addresses at your discretion. You can can mix and match an alias definition in four ways, including:

  • Assign the alias to a group and all of its subgroups. Messages are sent to all accounts within the group and any of its subgroups.
  • Assign the alias to a specific group but not its subgroups. Messages are sent to all accounts within the group but not accounts within subgroups.
  • Assign the alias to the "organization root group". Messages are sent to accounts within all groups in the organization.
  • Assign the alias to 12 or less individual e-mail addresses.

The layout of the E-mail Alias screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

Case Study: Hopskotchia High School

Consider the following example, where the Hopskotchia High School has the kinetic Service and the administrators have organized the accounts into groups with the following structure in kinetic Manager:


                                    /Hopskotchia:/
                                    |
             +---------------------------------------------------+
             |                                                   |
             staff                                               students
             |                                                   |
+------------+----------------+----------+             +---------+----------+
|            |                |          |             |         |          |
facilities   school-admins    support    faculty       Tenth     Eleventh   Twelfth
                              |
                    +---------+------+ 
                    |                |
                    clerical         aides

The administrators would like an easy way to send mail to the entire organization, the staff, and the students. To do this, the following three e-mail aliases are added:

  • The hopskotchia-all@hopskotchia.k12.mo.us e-mail alias is associated with the /Hopskotchia:/staff and /Hopskotchia:/students groups and all of their subgroups. To send a message to the entire organization, simply address a message to the hopskotchia-all@hopskotchia.k12.mo.us alias.
  • The hopskotchia-staff@hopskotchia.k12.mo.us e-mail alias is associated with the /Hopskotchia:/staff group and all of its subgroups. To send a message to just the staff, address it to the hopskotchia-staff@hopskotchia.k12.mo.us alias.
  • The hopskotchia-students@hopskotchia.k12.mos.us e-mail alias is associated with the /Hopskotchia:/students group and all of its subgroups. To send a message to just the students, address it to the hopskotchia-students@hopskotchia.k12.mos.us alias.

 

Managing your E-mail Aliases

E-mail aliases are convenient for communicating with various groups and individuals in your organization. As e-mail aliases become an important part of communication processes, it becomes crucial that administrators carefully monitor and review the settings for e-mail aliases. Please be aware of the following:

  • Group Structure. A well organized group structure for your accounts is the key to success for using e-mail aliases. A group structure that matches the organization structure naturally leads to a manageable set of e-mail aliases for communicating with those groups. Before you begin creating aliases, review the groups and the accounts they contain in kinetic Manager, and adjust if necessary. Afterward, you'll find that matching the target audiences for communication with the groups in your organization's kinetic service will be a straightforward task.
  • Group Modifications. Beware that if you reorganize groups for your organization, the audience for your e-mail alias may change. For example, if you rename a group, any e-mail aliases that referenced the original group name will reference the new group name. If you plan to reorganize groups, review your e-mail aliases for effects that the group modifications may have.
  • Account Reorganization. If you change groups for a set of accounts, those accounts will receive any messages sent to e-mail aliases that reference the group. Likewise, account holders will not receive messages sent to e-mail aliases that reference the original group that contained the accounts. By changing groups for accounts, you may unknowingly change the intended audience of an e-mail alias. If you plan to reorganize accounts within the group structure of your organization, review your e-mail aliases for effects your changes may have.
  • Expunged and Undeliverable Accounts. As you expunge accounts in your organization, references to the accounts are not removed from e-mail aliases. In addition, accounts outside your organization may be defined in an e-mail alias and those accounts may no longer exists or be undeliverable. You should occasionally review your e-mail aliases and ensure that they reference valid e-mail accounts.

    Important: If you send a message to an e-mail alias that references accounts that are undeliverable, you will receive a 'bounce' message for each e-mail address that is undeliverable.

 

Match the E-mail Alias

The primary screen for the E-mail Alias tab allows you to add an alias, or search for an alias to view, modify or remove. The View Alias, Modify Alias, and Remove Alias tasks use an e-mail alias that you specify in the E-mail Alias box. The Add Alias task does not use this box. Note that the Add Alias task is located in the menu bar below the tabs and above Match the E-mail Alias.

Important: You may type a partial or complete e-mail alias in the E-mail Alias box. As you manage your existing aliases with the view, modify and remove tasks, only aliases that match the partial or complete e-mail alias you specify in this box will be displayed.

 

Add Alias

You may use the Add Alias task to add a new alias for your organization. Do the following to add an alias:

  1. Click Add Alias from the menu bar above the task title bar.
  2. Type the complete e-mail alias, including the domain name, in the E-mail Alias box. For example, type aliasname@somedomain.

    Important: The alias cannot match an existing account in your organization and the domain that you specify must be deliverable for your organization. Most organizations only have one deliverable mail domain and it matches the domain used in the administrator's e-mail address.

  3. Select one or more groups from the Groups list. Accounts within the groups that you select will receive messages sent to the e-mail alias. To select multiple groups, press and hold CTRL as you are selecting groups. Two items are displayed in the list for each group in your organization: one item with the group name and another item with the group name and '(include subgroups)'. If you select the name with '(include subgroups)', the group and all of its subgroups will be specified for the alias.

    Important: The groups must exist in one organization. If you administer multiple organizations, you cannot select groups from multiple organizations.

  4. Type one or more individual e-mail addresses in the E-mail Addresses box. You may specify up to 12 individual addresses separated by commas or new lines. The addresses you specify will receive the messages sent to the e-mail alias.
  5. Click Continue. To cancel adding the new e-mail alias, click Cancel.
  6. Confirm your selections for the e-mail alias. If you are satisfied, click Yes. If you would like to edit your selections, click No, revise your selections and repeat the process.

 

View Alias

You may use the View Alias task to view the settings for an e-mail alias. Do the following to view an alias:

  1. On the Match the E-mail Alias screen, type a complete or partial e-mail alias in the E-mail Alias box.
  2. Click View Alias. Aliases that match the complete or partial e-mail alias are displayed.
  3. Click an e-mail alias to view its settings.
  4. When you are finished viewing the alias, click Previous to return to the list of search results or click Cancel to return to the Match the E-mail Alias screen.

 

Modify Alias

You may use the Modify Alias task to modify the settings for an e-mail alias. Do the following:

  1. On the Match the E-mail Alias screen, type a complete or partial e-mail alias in the E-mail Alias box.
  2. Click Modify Alias. Aliases that match the complete or partial e-mail alias are displayed.
  3. Click an e-mail alias to modify its settings. If the alias you clicked is not the correct one, click Previous to return to the list of search results. You may click Cancel to return to the Match the E-mail Alias screen.
  4. Modify the Groups selections if needed. To select multiple groups, press and hold CTRL as you are selecting groups. Two items are displayed in the list for each group in your organization: one item with the group name and another item with the group name and '(include subgroups)'. If you select the name with '(include subgroups)', the group and all of its subgroups will be specified for the alias.
  5. Modify the individual e-mail addresses in the E-mail Addresses box if needed. You may specify up to 12 individual addresses separated by commas or new lines. The addresses you specify will receive the messages sent to the e-mail alias.
  6. Click Continue. To cancel your changes, click Cancel.
  7. Confirm your selections for the e-mail alias. If you are satisfied, click Yes. If you would like to edit your selections, click No, revise your selections and repeat the process.

 

Remove Alias

You may use the Remove Alias task to remove one or more e-mail aliases. Do the following:

  1. On the Match the E-mail Alias screen, type a complete or partial e-mail alias in the E-mail Alias box.
  2. Click Remove Alias. Aliases that match the complete or partial e-mail alias are displayed.
  3. Select the checkbox next to each e-mail alias that you would like to remove and click Continue. You may click Cancel to return to the Match the E-mail Alias screen.
  4. Confirm your selection of the e-mail aliases to remove. If you incorrectly selected an e-mail alias, click No to return to the list of aliases. To remove the e-mail aliases, click Yes.

 

Groups

Contents

Overview

Groups allow you to organize accounts into logical groupings, and every account must belong to a group. Additionally, groups determine basic services that accounts may use. If your account has been given permission to administer groups, the Groups tab is displayed below the kinetic Manager heading and you can click it to start working with groups.

The layout of the Groups screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

What are Groups?

Groups form a tree-like hierarchy, with each group having a single parent group above it. The topmost group in every organization is represented by /your-organization-name:/ in the kinetic Manager application and is referred to as the "organization's root group", or "org-root group" for short. This group is the starting point for the creation of all groups for your organization.

As you create groups for your organization, give thought to how you want to organize and manage your accounts. Exactly what groups, how many (or few) of them you create, and the parent of each group is up to you.

For example, assume you are an admin for NetAce High School. You intend to create accounts for the school's staff and students. You could begin by creating a group for both of these. The parent of each would be /YourOrg:/ (the org-root group). The school's staff consists of school administrators, support personnel, facilities personnel and faculty. Each of these could be created as a group. Each would have as its parent the staff group. Additionally, the support personnel group could have child groups of clerical, ESL, and teaching assistants. These three groups would have as their parent group the support personnel group. The students group could be organized by grade. Child groups named Tenth, Eleventh, and Twelfth could be created under the students group. If represented as a tree, these groups appear like the following:


                                    /YourOrg:/
                                    |
             +---------------------------------------------------+
             |                                                   |
             staff                                               students
             |                                                   |
+------------+----------------+----------+             +---------+----------+
|            |                |          |             |         |          |
facilities   school-admins    support    faculty       Tenth     Eleventh   Twelfth
                              |
                    +---------+------+ 
                    |         |      |
                    clerical  ESL    TA

Within kinetic Manager, groups are displayed like directory structures and are typically listed in alphabetical order within lists. For example, kinetic Manager would display the example groups shown above like the following:

/YourOrg:/
/YourOrg:/staff
/YourOrg:/staff/facilities
/YourOrg:/staff/faculty
/YourOrg:/staff/school-admins
/YourOrg:/staff/support
/YourOrg:/staff/support/clerical
/YourOrg:/staff/support/ESL
/YourOrg:/staff/support/TA
/YourOrg:/students
/YourOrg:/students/Eleventh
/YourOrg:/students/Tenth
/YourOrg:/students/Twelfth

In addition to organization of accounts, groups also allow you to set group permissions that affect the basic services that accounts may use. For example, you can set group permissions that allow accounts to set e-mail forwarding addresses and e-mail autoreply. Group permissions are described in the Modify Group section of this document.

 

Match This Group

The primary screen for the Groups tab lists the groups that you may select. Tasks which use the Group list are displayed in the task menu beneath the "Match This Group" title bar. Tasks which do not use the Group list are displayed in the menu bar above the title. For example, you may click Add Group without selecting a group from the list, but you must select a group before you click Modify Group.

 

Adding a Group

To add a group, do the following:

  1. Click on Add Group under the Groups tab. The Add Group screen appears.
  2. Enter the Group Name. The name can contain upper and lower case letters, numbers, spaces, and any other keyboard character except the forward slash (/), colon, and dollar sign. It is recommended that the name be short but descriptive.
  3. Select a single parent group from the Parent Group list. The selected group is the parent group, and the group you are creating is a child of this parent.
  4. Click the Continue button. The information you entered redisplays in the Add Group Confirmation screen.
  5. If everything is correct, click on the Yes button to add the new group. If you want to cancel creating the new group, click the Cancel button. If the information you entered is incorrect, click the No button; the Add Group screen redisplays and you can make the necessary corrections.

Important: The newly added group does not have group permissions enabled or other settings by default. Use the Modify Group task to set the options for maximum accounts, e-mail expiration, e-mail forwarding, and e-mail autoreply.

 

Modifying a Group

Modify Group allows you to change the name of a group and various settings.

The Group Name section contains the following options:

Group Name: The name of the group, preceded by the organization name and any parent groups.

Maximum Accounts: It specifies the maximum number of accounts that can exist in this group and its child groups. Leave the field empty to remove the limit on the number of accounts. If the Maximum Accounts setting is available for your organization, it will only be displayed for first level groups (i.e., the first level of groups in your organization).

Important: The Maximum Accounts setting may be overidden by a maximum number of accounts setting for your organization. kinetic Manager displays an error if you try to specify a value that is higher than the organization setting. For assistance with the organization value, please contact MOREnet.

Expire E-mail: It specifies the number of days that messages may exist in the mailboxes of accounts in this group before the messages are automatically deleted. Only messages in the Inbox and Trash folders are automatically deleted. This setting only affects enabled or disabled accounts--e-mail messages of expired or removed accounts are not automatically deleted. Leave the field empty to not expire e-mail (i.e., mail is never deleted automatically by age), specify 0 to inherit the expiration value from the parent group, or specify a value from 1 to 365. For example, if you specify 5 in this setting, any e-mail that is 5 days old (or older) is automatically deleted from the mailboxes of the accounts in this group. If subgroups have a value of 0, the accounts in those subgroups will be subject to the same mail expiration.

A zero value is the default setting until an administrator changes the setting for a group. This allows an administrator to set the expiration setting in a top-level group and the child groups automatically inherit the parent group's setting. If you specify a zero value and the parent group also has a zero value, the inheritance continues up the group structure until an empty or non-zero value is reached. To assist you, the Note above the setting displays the inherited value and group from which the value is inherited if you specify a zero value.

Note: If you are unsure about the the location of the group in the group structure, review the path that is shown next to the Group Name setting; somewhere in this directory-like path you will find the name of the group from which the value is inherited.

There are three Group Permissions which can be enabled or disabled:

  • Use My Account tab to change settings for e-mail forwarding. Checking this box allows the account to forward e-mail which it receives to another e-mail address. The account may only forward to one e-mail address. The option to retain a copy of the e-mail in the accounts inbox is also made available.
  • Use My Account tab to change settings for e-mail forwarding with multiple addresses. Checking this box allows the account to forward e-mail which it receives to other e-mail addresses. Up to 12 e-mail addresses may be specified. The option to retain a copy of the e-mail in the accounts inbox is also available.
  • Use My Account tab to change e-mail autoreply settings. Checking this box allows the account to automatically send an autoreply e-mail message back to the sender of any e-mail message the account receives. The body of the autoreply may be specified by the account holder.

To modify a group, do the following:

  1. First select the group to modify from the Group list on the Match This Group screen. This list displays all groups that you have administrative permissions to modify.
  2. Click on Modify Group. The Modify Group screen appears.
  3. To change the group's name, click in the text box next to Group Name and modify it.
  4. If you have the ability to set group permissions, a section titled Group Permissions is displayed with the available permission options.
  5. Modify the group permission settings by selecting or clearing the check boxes as appropriate for this group. Note that changing group permissions affects all accounts that are members of the group. For more information see the note below.
  6. Click Continue. The Modify Group confirmation screen displays.
  7. If the group modifications are correct, click Yes. If you want to cancel the modification of the group, click Cancel. If the information you specified is incorrect, click the No button; the Modify Group screen redisplays and you can make the necessary corrections.

Notes about Group Permissions

Modify Group affects the permissions for a group, and in turn these apply to each account that is a member of the group. If a group has a permission and it is removed, something must happen to the existing information that account holders may have specified for options related to the permission.

If a permission is added, or a permission is upgraded, the account holder sees additional options in My Account. For example, if a group has the Use My Account tab to change e-mail forwarding settings permission, and it is upgraded to Use My Account tab to change e-mail forwarding settings with multiple e-mail addresses, the account holder may now specify up to 12 addresses in My Account. If the account holder had specified an e-mail address for e-mail forwarding, it is retained and the account holder may now specify more addresses. Upgrades and additions to group permissions do not trigger automatic e-mail messages from kinetic Manager that detail the changes to group permissions.

If a permission is removed or downgraded, information in the database may need to be adjusted for an account, and adjustments may trigger automatic e-mail messages that detail the changes to group permissions. The triggering of e-mail messages and adjustment to account information follows these rules:

  • If the e-mail autoreply group permission is changed from enabled to disabled, any account that is a member of the group AND has enabled e-mail autoreply under the My Account tab is notified via e-mail that the permission is disabled. If the account has e-mail autoreply disabled when the group permission is changed from enabled to disabled, a notification is NOT sent because the feature wasn't being used. Note that if an autoreply message body is specified before the group permission is changed from enabled to disabled, the message body is saved with the account's information in case the e-mail autoreply group permission is enabled for the group at a later date. If the group permission is enabled at a later date, the message body is available for use but the autoreply option under the My Account tab is disabled so that it doesn't begin replying to messages unless the account holder enables it.
  • If the e-mail forward group permission is downgraded from multiple to single, AND the account holder had specified multiple e-mail forward addresses, all of the e-mail forward settings are removed. The account holder AND all forward e-mail addresses receive an e-mail indicating that the permission is removed and the settings are removed.
  • If the e-mail forward group permission is downgraded from multiple to single, and the account holder had specified ONE e-mail forward addresses, the setting is retained and an automatic e-mail is NOT triggered. Even though the account could have specified more than one forward address, the feature wasn't being used that way and it makes sense to retain the setting for the one e-mail address and not warn the account holder about it.
  • If the e-mail forward multiple group permission is changed from enabled to disabled, the e-mail forward single group permission is disabled, AND the user did NOT specify forward multiple options in the My Account tab, an e-mail notification is NOT sent because the feature wasn't being used.
  • If the e-mail forward single group permission is changed from enabled to disabled, the e-mail forward multiple group permission is disabled, AND the user did NOT specify any forward single options in My Account, an e-mail notification is NOT sent because the feature wasn't being used.

 

Removing a Group

Remove Group allows administrators to remove existing groups. To remove a group, you must first select the group to remove from the Group list on the Match This Group screen. Note that all accounts in a group must be moved to another group (or the accounts must be removed and expunged if they are no longer needed) before you can remove the group. In addition, the group cannot be removed if it contains child groups. If accounts are still members of the group or the group has child groups, you receive an error message. To remove a group, do the following:

  1. Select the group to remove in the Groups list.
  2. Click Remove Group. The Remove Group Confirmation screen displays.
  3. Confirm the removal of the group. If the correct group is listed, click the Yes button. If you have selected the wrong group, click No.

Modifying Modem Settings

Modify Modem Settings allows you to modify the modem pool settings for the selected group.

Note: Modem pools are not offered as a new service to MOREnet members.

Follow these steps:

  1. Select a group in the Groups list.
  2. Click Modify Modem Settings.
  3. In the Modem Usage Limit box, type the number of hours per month that the modem pool may be used by accounts within this group. Type an integer value greater than or equal to zero.
  4. In the Modem Time Limit box, type the maximum number of minutes that a modem may be used per call. Type an integer value greater than or equal to zero.
  5. Select a modem pool from the Modem Pool list. Accounts within the group will have the ability to authenticate to this modem pool; the Modem Usage Limit and Modem Time Limit settings apply to the selected modem pool. You may only select one item in the list. To allow authentication to all of the listed modem pools, select the Global option.
  6. Click Continue.
  7. Confirm your changes. If they are correct, click Yes to save them. Otherwise, click No and modify the settings.

Web Tools

Contents

Overview of Web Tools

The Web Tools tab holds the options available for use by an administrator to manage kinetic websites. These options include account publishing permissions and webmaster e-mail addresses. The administrator has many choices available to search accounts and manage these options.

The layout of the Web Tools screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

Match This Account Criteria

While working with tasks under the Web Tools tab, it is often helpful to limit the number of accounts which appear for selection. The primary screen for the Web Tools tab lists the account details by which selection results can be limited.

Tasks which use the account criteria entered are listed in the task menu bar beneath the "Match This Account Criteria" title bar. Tasks which do not use account criteria are listed in the menu bar above this.

The kinetic Manager "remembers" any criteria entered on this screen. If criteria are entered, they are re-displayed upon return to the Match This Account Criteria screen. Click the Clear button to remove any previously entered criteria.

Entering account criteria is optional.

  • E-mail Address

    Enter a complete or partial e-mail address to limit results to only accounts containing the value entered. Any account which partially or completely matches the value will be displayed, i.e.- a criteria of "ob" matches bob@some.org, oboe@some.org, and jeffob@someother.org.

    If the domain name portion of an e-mail address is entered, it must be complete and it is evaluated separately, i.e., "jeff@som" would result in an error because it is not a complete and valid domain name. "b@some.org" would list all accounts which have 'b' in their name and are in the "@some.org" domain.

  • Full Name

    Enter a complete or partial name to limit results to only accounts containing the value entered within the first or last name (user accounts) or the entity name (entity accounts). Note that for user accounts, the last name is listed first and is seperated from the first name by a comma. For example, to find an account belonging to Verner Vinge, enter "Vinge, Ve".

  • Account Type

    Check one or more of the check boxes to limit results by account type. Note that checking all these boxes is the same as not checking any of them (the first places no limit on the account type, where the second "limits" the account type to all account types). User accounts are those accounts which belong to individuals. Entity accounts are those accounts which are generic, organizational accounts. Web Publisher accounts are any accounts which have web publishing permissions enabled.

  • Group

    Select group(s) to limit results to only accounts which are members of the selected group(s) and their children group(s). Multiple groups are selected by holding down the CTRL key and clicking on the additional group(s). To unselect groups, hold down the CTRL key and click the selected group(s). Alternately, click the Clear button to clear all criteria entered.

  • Account Status

    Check one or more of the check boxes to limit results by status. Note that checking all these boxes is the same as not checking any of them (the first does not place a limit on the account status, where the second limits the account status to all listed account statuses).

  • Primary (Sort Multiple Accounts by)

    This criteria controls how accounts found are sorted when displayed for selection. It does not effect which accounts are listed.

  • Secondary (Sort Multiple Accounts by)

    This criteria controls how groups of similar results are sorted when displayed for selection. It does not effect which accounts are listed.

  • Clear (button)

    Click this button to clear all previously entered criteria.

 

Publishing Permissions

The Publishing Permissions task is used to add new publishing permissions or remove existing web publishing permissions for accounts. Publishing Permissions uses the account criteria that may have been entered on the Match This Account Criteria page. Select Publishing Permissions from the menu bar below the task title bar.

Web Publishing Permissions must be added to an account to have the ability to place content in directories for an organization's website(s). Publishing Permissions control which directories an account can read and write files on the web server using FTP.

When a publishing permission is assigned for a particular directory, it includes any subdirectories under the assigned directory.

The Site Location of a publishing permission lists the website for the publishing permission is assigned. Depending on the organization, there can be several sets of entries possible. When listed in the Site Location drop down, the first site location in a set includes all websites in the organization. The following site location entries include only a specific website in the organization.

For example, if...

  /Some:/
  /Some:/www.some.org/
  /Some:/secure.some.org(https)/

...were listed, the first includes all websites for the organization. The second includes only the http://www.some.org website. The third includes only the secure https://secure.some.org website.

Certain directories, such as the /logs directory for a website, are "read only". They can only have their contents downloaded and viewed. They cannot be updated or changed by an account.

When publishing permissions are added for an account, the FTP Host and FTP User ID that the account must use to access the web content directories are listed. This information, plus the account's password, are what must be set in an FTP Client program's session profile to FTP to the website. This information is displayed at the top of the publishing permission(s) for a given website.

Publishing Permissions Summary

The Publishing Permissions screen potentially lists a lot of information. Further, this information is not always the same from account to account. Depending on the permissions assigned, the website(s) chosen, and the directories granted, the publishing permissions for an account can become complex and potentially confusing.

The following information can be listed for each individual Publishing Permission:

  • Site Location

    This is the organizational location of the website within kinetic Manager. This determines the website(s) to which the permission applies.

  • Directory

    This is the starting directory of the web content that can be edited by the account with this publishing permission. A value of "/" indicates the content throughout the entire website can be edited (with the exception of read-only files such as the logs). A value such as "/www" indicates only content in the "www" directory and below can be edited. This is always displayed for a publishing permission.

  • Site Description

    This is the name given to the website. This can be any appropriate name, and is internal to kinetic Manager. This is always displayed for a publishing permission.

  • Public Website

    This is the content area that is visible on the Internet using a web browser. To edit content for this area, use the directory path listed next to 'FTP Directory' when you FTP to this site. The 'URL' shows the web address entered in a web browser to view this content over the web. This is displayed only if the publishing permission includes a content area for a standard http website.

  • Secure Website

    This is the content area that is visible on the Internet using a secure (SSL) web browser connection. To edit content for this area, use the directory path listed next to 'FTP Directory' when you FTP to this site. The 'URL' lists the web address to enter in a web browser to view this content over the web. This is displayed only if the publishing permission includes a content area for a secure https website.

  • Logs

    This is the content area that can only be viewed via an FTP client. These are the website access and error logs recorded by the web server. They can only be downloaded and viewed. You cannot upload to this directory. Use the directory path listed next to 'FTP Directory' when you FTP to the site to retrieve the log files. There is no URL listed as these files cannot be viewed with a web browser. This is displayed only if the publishing permission includes the log directory of the website.

  • Web Applications

    This is the content area from which your own custom-written Java web applications and/or JSP (JavaServer Page) applications for your website will run. To edit content for this area, use the directory path listed next to 'FTP Directory' when you FTP to this site. The 'URL' lists the web address to enter in a web browser to view this area of content on the web. This is displayed only if the publishing permission granted includes content for web-based applications. Note: Web applications are not currently enabled in the kinetic service. However, in the future this content location will be where you will be able to place your own custom-written Java web applications and/or JSP (JavaServer Page) applications for your website(s).

 

Adding a New Publishing Permission

  1. On the Match This Account Criteria page, enter any optional criteria to limit the results to be displayed for selection.

  2. Click Publishing Permissions on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. To select an account to work with, click on the link for that account under the heading "E-mail Address".

    To cancel selecting an account and return to the Match This Account Criteria screen, click Cancel.

  4. The current publishing permissions assigned to the account are listed in the "Current Publishing Permissions" section. Review this section before assigning new publishing permissions. Note: Depending on how publishing permissions are added, certain directories or websites may end up with more than one set of publishing permissions which allow the account to publish therein.

  5. Select the website for this publishing permission from the Site Location list. To apply the permission to a specific site, select the site in the list. To apply the permission to multiple sites (if applicable) within the organization, select the first selection in the list as described above (i.e., select the item that does not include the domain name or domain name(https)).

  6. Enter the Starting Directory in the text box next to the label "Directory". This permission will apply to this directory and all child directories. A value of "/" indicates the content throughout the entire website can be edited (with the exception of read-only files such as the logs). A value of "/www" indicates that only content in the "www" directory and below can be edited. You can specify any directory that currently exists. If you want to apply a publishing permission to a directory that does not currently exist, you must first create the directory on the website with an FTP client, and then you can assign the publishing permission to the directory in kinetic Manager.

  7. Click Save. The Add Publishing Permission Confirmation page displays.

  8. On the confirmation screen, review the publishing permission to be added.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to add this or any more publishing permissions, click Cancel to return to the Match This Account Criteria page.

    If the information is correct, click Yes. The kinetic Manager attempts to add the selected publishing permission.

  9. If the directory does not exist on the website, the confirmation screen displays a status message indicating the permission cannot be saved. Use an FTP client to create the directory on the website, then click Yes.

    If the directory exists on the website, a status message indicating the success or failure is displayed. The Publishing Permissions screen redisplays with the updated permissions.

  10. When all publishing permissions have been added or removed, click Finished to return to the Match This Account Criteria screen.

 

Removing a Publishing Permission

  1. On the Match This Account Criteria page, enter any optional criteria to limit the results to be displayed for selection.

  2. Click Publishing Permissions on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. To select an account to work with, click on the link for that account under the heading "E-mail Address".

    To cancel selecting an account and return to the Match This Account Criteria screen, click Cancel.

  4. The current publishing permissions assigned to the account are listed in the "Current Publishing Permissions" section. Review this section to find the publishing permission(s) to be removed. Note: Despite removing an account's ability to publish to a certain directory, there could be other publishing permissions which still grant permission for that directory. It may or may not be desired to remove those permissions as well, depending on what permissions are to be allowed and why. Review the permissions carefully.

  5. Select one or more publishing permissions to remove by placing a check mark in the check box next to the permission to be removed.

  6. Click Remove. The Remove Publishing Permission Confirmation screen displays.

  7. On the confirmation screen, review the list of publishing permissions to be removed.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to remove any publishing permissions, click Cancel to return to the Match This Account Criteria page.

    If the information is correct, click Yes. The selected publishing permission(s) are removed. The Publishing Permissions screen redisplays with the updated permissions. A status message indicating the success or failure of the removal is displayed.

  8. Click Finished to return to the Match This Account Criteria screen.

 

Webmaster E-mail Summary

The Webmaster E-mail task is used to make changes to the special webmaster e-mail accounts. Webmaster E-mail makes limited use of the account criteria that may have been entered on the Match This Account Criteria screen. Select Webmaster E-mail from the task menu below the task title bar.

Webmaster e-mail accounts are created when a website is first established. Webmaster accounts are not true accounts. They do not have a password nor a mailbox which can be accessed with a mail client. They cannot be used to log in to any part of the kinetic service.

E-mail which is sent to a webmaster e-mail address for a website is forwarded to the account(s) specified in its E-mail Forwarding. If no addresses have been specified, the e-mail is discarded. E-mail sent to the webmaster of a website can be forward to up to 12 other accounts.

The webmaster e-mail alias will have an e-mail domain matching the organization's e-mail domain, and not the web site's domain name. For example, if the web site is http://www.some.k12.mo.us, but the e-mail domain for the organization is @some.k12.mo.us, then the webmaster alias e-mail address will be webmaster@some.k12.mo.us.

Webmaster accounts do not have a mailbox and cannot save e-mail which is sent to them.

An autoreply can be set for a webmaster e-mail address. An autoreply e-mail is sent in response to any e-mail message received.

 

Viewing the Webmaster E-mail Settings

  1. On the Match This Account Criteria screen, enter optional criteria to limit the results displayed for selection. Note that only criteria applicable to webmaster accounts will have an effect.

  2. Click Webmaster E-mail on the task menu.

    If no webmaster accounts match the optional criteria, a status message indicates this.

    If webmaster accounts are found which match the criteria, they are displayed.

  3. To select a webmaster account to modify, click on the link for that account under the heading "E-Mail Address".

    To cancel and return to the Match This Account Criteria screen, click Cancel.

 

Setting Webmaster E-mail Forwarding

Setting e-mail forwarding will cause e-mails received to be sent (forwarded) to the e-mail address(es) specified.

  1. Enter the address(es) to forward e-mail to in the "Forward E-mail to:" text box.

    For a webmaster e-mail account, up to twelve e-mail addresses can be entered.

    In the text box next to the heading "Forward e-mail to:", enter up to twelve e-mail addresses. Multiple e-mail addresses must be seperated by commas, spaces, or a new line. Spaces after a comma are optional.

  2. Click the Cancel button to cancel the changes to the account and return to the Match This Account Criteria screen.

    Click Remove in the E-mail Forwarding section to remove the settings and stop forwarding of e-mail. The Remove E-mail Forwarding Confirmation screen appears.

    Click Save in the E-mail Forwarding section to save the e-mail settings. The Modify Webmaster E-mail Forwarding Confirmation screen appears.

  3. On the confirmation screen, review the information entered.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to modify this webmaster account, click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The webmaster account will be modified accordingly and the Match This Account Criteria screen displayed. A status message indicating the changes to e-mail forwarding settings displays under the task title bar.

 

Setting Webmaster E-mail Autoreply

Setting e-mail autoreply will cause an automatic e-mail to be sent back in reply to a received e-mail.

  1. Enable or Disable E-mail Autoreply

    To enable e-mail autoreply, select the Enabled option. To disable e-mail autoreply, select the Disabled option.

  2. Enter or Update the Message Body

    If e-mail autoreply has ever been enabled for this webmaster account, there will be a message displayed in this text box. Make desired changes to this message. This is the message which will be sent back to the sender of any e-mail received if E-mail Autoreply is enabled.

  3. Click Cancel to cancel the changes to the webmaster account.

    Click Save in the E-mail Autoreply section to continue the process of modifying the webmaster account. The Modify E-mail Autoreply Confirmation screen will appear.

  4. On the Modify Webmaster E-mail Autoreply Confirmation screen, review the information which was entered.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to modify this webmaster account, click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The webmaster account will be modified and the Match This Account Criteria screen displays. A status message indicating the e-mail autoreply settings have been updated displays under the task title bar.

Glossary

acceptable use policy
A policy that establishes the acceptable use of a system. Also indicated by the AUP acronym.
account
The first part of an e-mail address (i.e. account@some.domain), or a generic term for the combination of an e-mail address, password, and permissions provided to someone for using the kinetic service.
account holder
Someone that has an account.
Accounts Tab
A tab in kinetic Manager that provides access to the acount administration features. Only accounts that have account administration permissions see this tab.
account type
Used to describe a type of account. For example, in kinetic Manager there are user accounts and entity accounts.
administrator
An account with special permissions that allow the account holder to perform actions affecting other accounts and/or services. In kinetic Manager, accounts may be given permissions to administer accounts, groups, and web publishing.
application
A computer program designed for a specific task. kinetic Manager is a web application designed to run over the World Wide Web for administering kinetic services.
disabled
The status or state of a kinetic account that is not fully functional. Disabled accounts continue to receive e-mail, and e-mail forwarding and autoreply features continue to function, but the accounts may not login to kinetic Manager, use FTP for web publishing, nor use modem pools (if applicable). Disabled accounts may be enabled to return them to full functionality.
enabled
The status or state of a kinetic account that is fully functional.
entity account
A type of e-mail account in the kinetic service that is usually associated with a generic purpose instead of an individual.
e-mail
A system for sending and receiving electronic mail messages over a network, or a message sent or received by such a system.
e-mail address
A text string used to specify the source or destination of an electronic mail message. An e-mail address consists of an account name (sometimes called a user ID) and a domain in the form of account@domain.
e-mail autoreply
A service where incoming e-mail messages that are received by a mail server are automatically responded to with a message. Typically this is used to send responses to incoming messages while you are not able to access your e-mail service.
e-mail forwarding
A service where incoming e-mail messages that are received by a mail server are automatically sent to (forwarded) other e-mail accounts. This feature is typically used for forwarding mail from multiple accounts to a single account, or vice versa.
expunge
The act of permanently deleting an account's information. When an account is expunged, all information related to the account is destroyed, including mail in the account's mailbox.
FTP
A synonym for File Transfer Protocol. Using an FTP client, you may access a remote FTP server across a network for sending files to and receiving files from the remote FTP server.
FTP client
An application you run on your local computer system that uses the File Transfer Protocol for accessing a remote FTP server across a network for sending and receiving files.
FTP directory
A generic term to denote a directory on an FTP server where you can read and/or write files.
FTP Host
Synonymous with FTP server. In FTP clients, the FTP host setting is where you specify the network address of the FTP server. You may specify the IP address of the server or the registered domain name of the server.
FTP User ID
The name of an account you use in an FTP client to connect with an FTP server. Some clients name this User ID or Account Name. A kinetic account holder should use the complete kinetic e-mail address for this setting in the FTP client.
group
A collection of related accounts. Groups are used in kinetic Manager to provide a logical structure for accounts so they are easier to maintain. Permissions can be assigned to a group, and all of the accounts in that group inherit those permissions.
Groups Tab
A tab in kinetic Manager that provides access to the group administration features. Only accounts that have group administration permissions see this tab.
http
An acronym for HyperText Transfer Protocol. This protocol is used for requesting and transmitting information across a network.
https
A secure and encrypted version of the HyperText Transfer Protocol. This protocol is typically used for transmitting sensitive information related to an account, such a monetary information and account information, across a network.
IMAP
An acronym for Internet Message Access Protocol. IMAP is a client/server protocol which allows a recipient to retrieve their e-mail from a mail server.
inbox
Synonamous with mailbox. See mailbox.
kinetic
The name for MOREnet's e-mail domain and website hosting service.
kinetic Manager
The name of the web application that MOREnet customers with kinetic service use to administer the service.
Login
The act of signing in to a restricted system.
Logout
The act of signing out of a restricted system.
Log
A record, as in the performance of a system or progress of some action. For example, logs are provided for kinetic hosted websites. These logs provide useful information recorded by the web server.
My Account Tab
A tab in kinetic Manager that allows you to administer your own account. If you do not have access to administrative tools, the information for this tab is the only information you see in kinetic Manager.
mailbox
An area where your e-mail messages are stored. Sometimes this is also referred to as an inbox.
MOREnet
An acronym for the Missouri Research and Education Network.
password
A text string used for gaining access to a service such e-mail, FTP, or a web application.
permission
Authorization to perform some course of action. kinetic Manager allows administrators to set group permissions and web publishing permissions.
POP
(Also POP3) Acronym for Post Office Protocol. POP is a client/server protocol which allows a recipient to retrieve their e-mail from a mail server.
removed
The status or state of a kinetic account that is not functional. Account holders of removed accounts cannot login to kinetic Manager, use FTP for web publishing, nor use modem pools (if applicable). Unlike disabled accounts, removed accounts do not continue to receive e-mail. Despite being unusable in this state, removed accounts still exist and they may be restored to full functionality.
restore
The act of returning a removed account to full functionality.
SMTP
Acronym for Simple Mail Transfer Protocol. SMTP is a protocol for sending e-mail across the internet. E-mail is sent from an e-mail client program to an e-mail server using SMTP. The e-mail server may forward it to another e-mail server, using SMTP, until the e-mail reaches the recipients e-mail server. The recipient would then retrieve the e-mail using either POP or IMAP.
SSL
Acronym for Secure Sockets Layer. SSL is a protocol developed for transmitting private documents via the Internet. SSL works by using a public key to encrypt data, then creates a secure connection between a client and a server, over which any amount of data can be sent securely. The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. By convention, URLs that require an SSL connection start with https: instead of http:.
status
A condition or state at a particular time. In kinetic Manager, accounts can have three states: enabled, disabled, and removed.
user account
A type of e-mail account in the kinetic service that is associated with an individual.
URL
An acronym for Uniform Resource Locator. For example, https://kinetic.more.net/km/ is the URL to access the kinetic Manager web application. A URL consists of an access protocol (https://), domain name for a server (kinetic.more.net/), and an optional path to a file or resource on the server (km/).
webmaster account
A special type of account that is associated with the webmaster of a kinetic-hosted website. A webmaster account is created when a kinetic-hosted website is first established. It cannot be disabled, expunged, or removed like other accounts. However, the webmaster of the site may change other settings for the account, such as e-mail forwarding and autoreply.
web application
A computer program designed to be used over the World Wide Web. kinetic Manager is a web application.
web publishing permission
Authorization given to an account to access files for a kinetic-hosted web site. If a web publishing permission exists for an account, the account holder may use an FTP client to read from and write files to an FTP server. A web publishing permission consists of a site location and a directory. Depending on the directory specified for the permission, the files may be supporting files for the web site, such as logs, or actual files in the web site.
Web Tools Tab
A tab in kinetic Manager that allows you to administer your website services, such as the accounts that have publishing permissions and webmaster e-mail settings. Only accounts that have web administration permissions see this tab.