MANAGED SERVICES RESOURCE WEB SITE  
  MOREnet logo
Home | E-mail Services | Web Site Management | Managed CMS | Managed LMS | SecondWeb | SSL Certificates | Manager Application |
 Home >  kinetic Manager >  kinetic Manager Documentation
     
kinetic Manager  
     
  kinetic Manager Login  
     
  kinetic Manager
Documentation
 
  Overview  
  My Account  
  Accounts  
  E-mail Aliases  
  Groups  
  Organizations  
  Web Tools  
  Glossary  
     
  Complete Version in One Page  
     

View the printer friendly version of this document

Accounts

Contents

Overview

The Accounts tab provides account-related tasks available for use by an administrator to manage user and entity accounts. The administrator has many options available to search and manage accounts.

  • A user account belongs to and is used by an individual person. This is the primary type of account and the one most often created.
  • An entity account is typically a "general" account and belongs to an organization. It is typically used when one individual person is not the sole point of contact for its purpose.

    An example of an entity account would be helpdesk@some.org. If there are several help desk people, the person responsible for checking the helpdesk e-mail account could route the individual received e-mails to the members of the Help Desk staff, sending them equally amongst the staff so that no one person is overloaded with helpdesk e-mail questions.

  • An Account Administrator is any account (user or entity) which has been granted administrative priviledges and can create or alter other accounts, groups, permissions, or settings. Accounts which have such priviledges can see more than just the My Account tab listed in the tool tabs. An administrator account cannot be created; accounts become account administrators by virtue of having administrative priviledges granted to them.
  • Accounts can be a member of only one group at a time. When creating or editing accounts, or when changing the group to which an account belongs, only one group from all available can be selected at a time.
  • All accounts have a status that can be changed by an account administrator. These include:

    Enabled - The account can log in. The account is functional and available for use.

    Disabled - The account holder cannot login to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account can still receive e-mail on the server, and e-mail forwarding and/or autoreply still work if they were already configured.

    Removed - The account is not available for use. Login and e-mail activity is not possible. Unlike an expunged account, a removed account may be restored and the account holder may use the account again. Unlike a disabled account, e-mail is rejected by the server.

    Expunged - The account has been permanently removed. There is no way to recover the account as it no longer exists. Login, e-mail, FTP, and access permissions no longer function for an expunged account, and any e-mail which may have been in the accounts mailbox has been permanently deleted. An account which has been expunged will never be listed.

The layout of the Account screen follows the standard kinetic Manager screen layout. For a general description of the layout, refer to the Screen Layout section of the kinetic Manager Overview.

 

Match This Account Criteria

While working with tasks under the Accounts tab, it is often helpful to limit the number of accounts which appear for selection. The primary screen for the Accounts tab lists the account details by which selection results can be limited.

Tasks which use the account criteria entered are listed in the task menu bar beneath the Match This Account Criteria title bar. Tasks which do not use account criteria are listed in the menu bar above this.

The kinetic Manager "remembers" any criteria entered on this screen. If criteria are entered, they are re-displayed upon return to the Match This Account Criteria screen. Click the Clear button to remove any previously entered criteria.

Entering account criteria is optional.

  • E-mail Address

    Enter a complete or partial e-mail address to limit results to only accounts containing the value entered. Any account which partially or completely matches the value displayed, i.e.- a criteria of ob matches bob@some.org, oboe@some.org, and jeffob@someother.org.

    If the domain name portion of an e-mail address is entered, it must be complete and it is evaluated seperately, i.e., jeff@som would result in an error because it is not a complete and valid domain name. b@some.org would list all accounts which have 'b' in their name and are in the @some.org domain.

  • Full Name

    Enter a complete or partial name to limit results to only accounts containing the value entered within the first or last name (user accounts) or the entity name (entity accounts). Note that for user accounts, the last name is listed first and is seperated from the first name by a comma. For example, to find an account belonging to Verner Vinge, enter Vinge, Ve.

  • Account Type

    Check one or more of the check boxes to limit results by account type. Note that checking all these boxes is the same as not checking any of them (the first does not place a limit on the account type, where the second limits the account type to all account types). User accounts are those accounts which belong to individuals. Account Administrator accounts are accounts which have administrative permissions enabled. Entity accounts are those accounts which are generic, organizational accounts.

  • Group

    Select group(s) to limit results to only accounts which are members of the selected group(s) and their children group(s). Multiple groups are selected by holding down the CTRL key and clicking on the additional group(s). To unselect groups, hold down the CTRL key and click the group(s) to unselect. Alternately, click the Clear button to clear all criteria entered.

  • Account Status

    Check one or more of the check boxes to limit results by status. Note that checking all these boxes is the same as not checking any of them (the first does not place a limit on the account status, where the second limits the account status to all listed account statuses). Additionally, some tasks only effect accounts which have a certain status. Results for these tasks will only list accounts which they can effect. For example, Expunge Account will only list accounts which have a status of removed.

  • Primary (Sort Multiple Accounts by)

    This criteria controls how accounts found are sorted when displayed for selection. It does not effect which accounts are listed.

  • Secondary (Sort Multiple Accounts by)

    This criteria controls how groups of similar results are sorted when displayed for selection. It does not effect which accounts are listed.

  • Clear (button)

    Click this button to clear all previously entered criteria.

 

Add Account

Add Account is used to create a new user or entity account. Add Account does not use account criteria that may have been entered on the Match This Account Criteria screen. Select Add from the menu bar above the task title bar.

  1. Enter the name in the Account box.

    This is the first part of the e-mail address before the '@' symbol. The value entered must be 2 to 64 characters in length. The first character must be a-z (lowercase). Remaining characters may be a-z (lowercase), the digits 0 through 9, and periods. The value entered here will be combined with the domain name to create the kinetic e-mail address for the account. This field is required.

  2. (Optional) Specify an Expiration Date.

    Click the calendar icon and select an Expiration Date for the account if needed. Leave the box empty to not set an expiration date for the account. If you specify an expiration date, the account's status will be changed to expired shortly after midnight on that date. An expired account cannot login to kinetic Manager, cannot use modem pools (if available), retrieve/send e-mail, nor use FTP to publish web site files. The account is essentially disabled, but given the expired status. Once an account has expired, you may modify the account and clear the Expiration Date box to return the account's status to Enabled; remember to click Save to save the setting. This feature allows members to create, for example, "temporary" or "courtesy" accounts that are only usable for a limited amount of time.

  3. Select the Group.

    Select a group for the account. Only one group can be selected since an account can only be a member of one group at a time. Selection of a group is required.

  4. Designate the account as a User Account.

    Select the User Account button if the account will belong to an individual. This is the primary type of account and the one most often created. A selection of either User Account or Entity Account is required.

  5. Enter the First Name.

    If the User Account button was selected, enter the user's first name here. This field is ignored if Entity Account is selected. This field is required for a user account.

  6. Enter the Last Name.

    If the User Account button was selected, enter the user's last name here. This field is ignored if Entity Account is selected. This field is required for a user account.

  7. Designate the account as an Entity Account.

    Select the Entity Account radio button if the account will be a "general" or organizational account that is not identified with a specific individual. An Entity account is used when a group of people are responsible and/or one individual person is not the sole point of contact. Entity accounts are generic accounts. A selection of either Entity Account or User Account is required.

  8. Enter the Entity Name.

    If the Entity Account button is selected, enter the entity's full name here. This field is ignored if User Account is selected. This field is required for an entity account.

  9. Enter the Password.

    This field is optional. If you do not enter a password, one will be automatically generated by kinetic Manager.

    Notes About Creating Secure Passwords

    • Passwords must be 6 to 8 characters long.
    • Passwords are case-sensitive.
    • Should contain a mix of letters, numbers, and at least one special character.
    • Special characters are: #, *, -, ~, %, ], or }.
    • Should not be a word you would find in a dictionary, nor should it be a name or a common abbreviation.
     
  10. Click the Continue button to continue the process of creating the new account. The Add Account Confirmation screen appears.

    To cancel the creation of the account, click the Cancel button.

  11. Review the information which was entered.

    If the information is incorrect, click the No button to return to the previous screen and make corrections. Note that if a specific password was entered, this password must be re-entered.

    If you decide not to create this account, click the Cancel button to return to the Match This Account Criteria screen.

    If the information is correct, click the Yes button. The account is created and the Add Account screen redisplayed. A status message indicates the success or failure of the account creation under the task title bar.

Each new account receives an introductory e-mail message from kinetic Manager as the account is created. This simple message is automatically sent during the creation process to seed the account with its first e-mail message.

An e-mail notification is also sent to the administrator that creates the account. This message is sent upon logout from the kinetic Manager application. It lists the account, its information, and the password.

 

View Account

Use View Account to look at the detail information about an account. View Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Accounts which are status enabled, disabled, or removed can be viewed. This task is accessed by clicking View on the task menu below the task title bar.

  1. On the Match This Account Criteria screen, enter optional criteria to limit the results displayed for selection.

  2. Click View on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account to view by clicking on the link for that account under the heading "E-mail Address". The account's information is displayed.

  4. When done viewing the account information, click Cancel.

 

Modify Account

Use Modify Account to make changes to an existing account. Modify Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Modify Account will list only accounts which are status enabled or disabled. Select Modify from the task menu below the task title bar.

The Modify Account task screen looks similar to the Add Account task screen. However, the e-mail address of an account cannot be changed once an account has been added. If a new e-mail address is desired, remove and expunge the account and then add a new account with the desired e-mail address. Note that when the current account is expunged, all e-mail in the account mailbox will be permanently removed from the system.

  1. On the Match This Account Criteria screen, enter optional criteria to limit the results displayed for selection.

  2. Click Modify on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria, they are displayed.

  3. To select an account to modify, click on the link for that account under the heading "E-Mail Address".

    To cancel and return to the Match This Account Criteria screen, click the Cancel button.

  4. Account Details Section

    The Account Details section information and options are always displayed. This section contains the basic information common to all kinetic accounts.

    1. Select a Different Group

      The current group to which the account is a member is listed. To change this, select the new group to which the account is to be assigned. Only one group can be selected since an account can only be a member of one group at a time.

      Note that changing the group can effect the E-mail Forwarding and E-mail Autoreply information for an account. The group that an account is a member of determines whether an account may specify e-mail forwarding and e-mail autoreply options.

    2. Change the Account Status

      The current status of the account is listed. To change this, click on a different status. Only one status can be selected at a time.

      An enabled account is active and can log in to kinetic Manager, retrieve e-mail, and FTP to web publishing directories if permissions have been granted.

      A suspended e-mail account can no longer receive e-mail, but its other abilities such as using FTP remain intact.

      A disabled account cannot log in to kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing, but can still receive e-mail, and e-mail forwarding and/or autoreply still work if they were already configured.

    3. Change the Expiration Date

      Click the calendar icon and select an expiration date for the account. If the box next to the icon is empty, an expiration date has not been set for the account. If an expiration date is selected and saved, the account's status will be changed to expired shortly after midnight on that date. An expired account cannot login to kinetic Manager, use modem pools (if available), retrieve/send e-mail, or use FTP to publish web site files (if the account currently has permissions to do so). The account is essentially disabled, but given the expired status.

      Note: The calendar icon will only display a clickable calendar if JavaScript is enabled in your web browser. Note that you may only select an expiration date of tomorrow's date or later. You cannot immediately expire an account; use the disable transaction to immediately prevent an account holder from using the account.

      Once an account has expired, you may modify the account and clear the expiration date box to return the account's status to Enabled; remember to click Save to save the setting. To remove multiple expired accounts, select the Expired check box on the Match This Account Criteria page and click Remove to search for and remove multiple expired accounts.

    4. Change the Modem Pool Settings

      The modem pool settings for the account are listed if the organization to which the account belongs has modem pool access.

      Note: Modem pools are not available as a new service to MOREnet members.

      • Last Call Date - The last date and time that the account called the modem pool.
      • Modem Usage This Month - The number of hours and minutes that the account used the modem pool. This value resets every month.
      • Monthly Limit - The number of hours that the account may use the modem pool every month. This value is specified per group using the Modify Modem Settings transaction under the Groups tab.
      • Over Limit - The number of hours that the account may use the modem pool beyond the Monthly Limit value. You must specify an integer greater than or equal to zero.
    5. Change Entity to a User Account

      If the account is a user account, this will be selected. To change an Entity account to a User account, select the User account button. User accounts belong to and are used by an individual. A selection of either User account or Entity account is required.

    6. Change First Name

      If the account is a User account, the current First Name is displayed. If the User account button was selected, the user's first name can be updated here. This field is not applicable and not used if Entity Account is selected. This field is required for a user account.

    7. Change Last Name

      If the account is a User account, the current Last Name is displayed. If the User account button was selected, the user's last name can be updated here. This field is not applicable and not used if Entity Account is selected. This field is required for a user account.

    8. Change User to an Entity Account

      If the account is an Entity account, this will be selected. To change a User account to an Entity account, select the Entity account button. Entity accounts are "general" or organizational accounts that are not identified with a specific individual. An Entity account is used when a group of people are responsible and/or one individual person is not the sole point of contact. Entity accounts are generic accounts. A selection of either User account or Entity account is required.

    9. Change Entity Name

      If the account is an Entity account, the current Entity Name is displayed. If the Entity account button was selected, the entity's name can be updated here. This field is not applicable and not used if User account is selected. This field is required for an Entity account.

    10. Change Password

      The account's current password is not displayed. To change the password to a specific new password, enter it here.

      Notes About Creating Secure Passwords

      • Passwords must be 6 to 8 characters long.
      • Passwords are case-sensitive.
      • Should contain a mix of letters, numbers, and at least one special character.
      • Special characters are: #, *, -, ~, %, ], or }.
      • Should not be a word you would find in a dictionary, nor should it be a name or a common abbreviation.
       
    11. Autogenerate new password

      Check this box to have kinetic Manager autogenerate a new password for this account. Note that selecting autogenerate will override a specific password if one was entered.

    12. Click Cancel to cancel changes to the account.

      Click Save in the Account Details section to continue the process of modifying the account. The Modify Account Details Confirmation screen will appear.

    13. On the Modify Account Details Confirmation screen, review the information which was entered.

      If the information is incorrect, click the No button to return to the previous screen and make corrections. Note that if a specific password had been entered, this password will need to be re-entered.

      If it is decided not to modify this account, click the Cancel button to return to the Match This Account Criteria screen.

      If the information is correct, click Yes. The account is modified and the Match This Account Criteria screen redisplays. A status message indicating the success or failure of the modification is displayed.

    14. If the password is changed, an e-mail notification is sent to the administrator modifying the account upon logout from the kinetic Manager application. This e-mail message will list the account, its information, and the new password. If the group membership is changed and this alters the accounts e-mail forwarding or autoreply, the account will receive an e-mail notification regarding the changes.

  5. E-mail Forwarding Section

    The E-mail Forwarding section information and options is only displayed if the account is a member of a group with permissions for e-mail forwarding. Setting e-mail forwarding will cause e-mails received to be sent (forwarded) to the e-mail address(es) specified.

    1. Change Forward e-mail to:

      The account's group membership determines if one or up to twelve e-mail addresses can be entered. If up to twelve can be entered, then "Forward e-mail to (multiple):" will be listed. If only one e-mail address can be entered, then 'multiple' will not be listed.

      In the text box next to the heading "Forward e-mail to:", enter either one, or up to twelve e-mail addresses. Multiple e-mail addresses must be seperated by at least one comma, space, or a new line. Spaces after a comma are optional.

    2. Change Saving of Copies in Mailbox

      Checking "Save copies in mailbox" will retain a copy of any forwarded e-mails in the accounts mailbox. If unchecked, no copy of a forwarded e-mail will be retained.

    3. Click the Cancel button to cancel the changes to the account.

      Click Remove in the E-mail Forwarding section to remove the information and stop forwarding of e-mail. The Remove E-mail Forwarding Confirmation screen appears.

      Click Save in the E-mail Forwarding section to save the e-mail settings. The Modify E-mail Forwarding Confirmation screen appears.

    4. On the confirmation screen, review the information entered.

      If the information is incorrect, click No to return to the previous screen and make corrections.

      If you decide not to modify this account, click Cancel to return to the Match This Account Criteria screen.

      If the information is correct, click Yes . The account's e-mail forwarding will be modified accordingly and the Match This Account Criteria screen displayed. A status message indicating the changes to e-mail forwarding settings displays under the task title bar.

  6. E-mail Autoreply Section

    The E-mail Autoreply section is only displayed if the account is a member of a group with permissions for e-mail autoreply.

    1. Enable or Disable E-mail Autoreply

      If the account has permissions to send autoreplies, either the "Enabled" or "Disabled" option will be selected. To enable e-mail forwarding, select the Enabled option. To disable e-mail forwarding, select the Disabled option.

    2. Enter or Update Message Body

      If e-mail autoreply has ever been enabled for this account, there will be a message displayed in this text box. Make desired changes to this message. This is the message which will be sent back to the sender of any e-mail received if E-mail Autoreply is enabled.

    3. Click Save in the E-mail Autoreply section to continue the process of modifying the account. The Modify E-mail Autoreply Confirmation screen will appear.

      Click Cancel to cancel the changes to the account.

    4. On the Modify E-mail Autoreply Confirmation screen, review the information which was entered.

      If the information is incorrect, click No to return to the previous screen and make corrections.

      If it is decided not to modify this account, click Cancel to return to the Match This Account Criteria screen.

      If the information is correct, click Yes. The account's e-mail autoreply will be modified and the Match This Account Criteria screen displays. A status message indicating the e-mail autoreply settings have been updated displays under the task title bar.

 

Change Passwords

Use Change Password to autogenerate new passwords for one or more accounts. Change Password uses the account criteria that may have been entered on the Match This Account Criteria screen. Change Password will list only accounts which are status enabled or disabled. Select Change Password from the task menu below the task title bar.

Note: To change an individual account's password to a specific password, use the Modify task.

  1. On the Match This Account Criteria screen, enter any optional criteria to limit results displayed for selection.

  2. Click Change Password on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they will be displayed.

  3. Select accounts by placing a check in the box next to the accounts.

  4. To commit the selection, click Continue. The Change Password Confirmation screen will be displays.

    To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

  5. On the Change Password Confirmation screen, review the list of selected accounts.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to change the password of the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) password(s) are changed and the Match This Account Criteria screen will be displays. A status message indicating the passwords were changed is displayed under the task title bar.

  6. At logout, an e-mail notification will be sent to the administrator modifying the account(s). This e-mail will list the account(s) and their new password(s).

 

Change Group

Use Change Group to change the group membership of one or more accounts at a time. Change Group uses the account criteria that may have been entered on the Match This Account Criteria screen. Change Group will list only accounts which are status enabled, disabled, or removed. This task is accessed by clicking Change Group on the task menu below the task title bar.

Note that changing the group can effect the E-mail Forwarding and E-mail Autoreply information for an account. The permissions for the group that an account is a member of determines whether the accounts holder may specify e-mail forwarding and autoreply settings.

  1. On the Match This Account Criteria screen, enter any optional criteria to limit results displayed for selection.

  2. In the Group list on the Match This Account Criteria screen, select one group. This is the group from which accounts will be changed.

  3. Click Change Group in the task menu.

    If no accounts match the optional criteria, and/or there are no member accounts in the selected group, a status message indicating this is displayed.

    If accounts are found which match the criteria entered, they are displayed.

  4. Select the new group.

    Select one group from the Select a Group list. This is the group to which the accounts selected (in the next step) will become a member.

  5. Select the Account(s).

    Place a check mark next to the accounts listed which are to become members of the group selected above.

  6. To cancel the group change and return to the Match This Account Criteria screen, click Cancel.

    To commit the selections made, click Save. The Change Groups Confirmation screen will be displayed.

  7. On the Change Groups Confirmation screen, review the information listed.

    If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to change the group of the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) become members of the selected group. The Match This Account Criteria screen displays and a status message indicates the group change success or failure.

 

Disable Accounts

Use Disable Account to prevent one or more accounts from logging in. Disable Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Disable Accounts will list only accounts which are status enabled. This task is accessed by clicking Disable on the task menu below the task title bar.

Disabled accounts are not allowed to log in. The account holder cannot log in to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account can still receive e-mail on the mail server, and e-mail forwarding and/or autoreply still work if they were already configured.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only enabled accounts can be disabled. Disable Accounts will only list accounts with a status of enabled.

  2. Click Disable in the task menu.

    If no enabled accounts match the optional criteria, a status message indicates this.

    If enabled accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to disable by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Disable Accounts Confirmation screen displays.

  5. On the Disable Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If it is decided not to disable the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are disabled and the Match This Account Criteria screen displays. A status message indicates the accounts were disabled.

 

Enable Accounts

Use Enable Account to enable one or more disabled accounts. This allows the account holder to log in. Enable Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Enable Accounts will list only accounts which are status disabled. This task is accessed by clicking Enable on the task menu below the task title bar.

By default, accounts are enabled when they are added. An account that has been disabled by an account administrator must be enabled before the user can log in to the kinetic Manager, e-mail, or FTP.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only disabled accounts can be enabled. Enable Accounts will only list accounts with a status of disabled.

  2. Click Enable in the task menu.

    If no disabled accounts match the optional criteria, a status message indicates this.

    If disabled accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to enable by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Enable Accounts Confirmation screen displays.

  5. On the Enable Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to enable the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are enabled and the Match This Account Criteria screen displays. A status message indicating the accounts are enabled displays under the task title bar.

 

Remove Accounts

Use Remove Account to make an account inactive and unavailable. Remove Account uses the optional account criteria entered on the Match This Account Criteria screen. Remove Accounts will list only accounts which are status enabled or disabled. This task is accessed by clicking Remove on the task menu below the task title bar.

Removed accounts cannot log in. The account holder cannot log in to the kinetic Manager, cannot retrieve e-mail, and cannot FTP to web publishing directories. The account cannot receive, autoreply to, or forward, e-mail; it is no longer available. The account's e-mail and home directory are maintained by the kinetic Manager application, but the account cannot be used.

Removed accounts are kept for historical information, but are only accessible through the kinetic Manager by account administrators.

Note: A new account with the same e-mail address cannot be added. The group to which the account was a member cannot be removed until the account is either expunged or changed to a different group. This is necessary to allow removed accounts to be restored in the future.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

  2. Click Remove in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be removed by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts which have been checked, click Continue. The Remove Accounts Confirmation screen displays.

  5. On the Remove Accounts Confirmation screen, review the list of accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to remove the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are removed and the Match This Account Criteria screen displays. A status message indicating the accounts removal is displayed under the task title bar.

    Important: Please be patient after you click Yes. It can take several minutes for this transaction to complete.

 

Restore Accounts

Use Restore Account to activate and restore removed accounts. Restore Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Restore Accounts will list only accounts which are status removed. This task is accessed by clicking Restore on the task menu below the task title bar.

Restored accounts have a status of enabled. The e-mail and home directory are reactivated. Publishing Permissions previously set for the account are restored if the web directories to which they applied still exist. The group membership is also restored.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only disabled accounts can be restored. Restore Accounts will only list accounts with a status of removed.

  2. Click Restore in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be restored by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts checked, click Continue. The Restore Accounts Confirmation screen displays.

  5. On the Restore Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to restore the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are restored and the Match This Account Criteria screen displays. A status message indicating the accounts were restored is displayed under the task title bar.

    Important: Please be patient after you click Yes. It can take several minutes for this transaction to complete.

 

Expunge Accounts

Use Expunge Account to permanently delete a removed (inactive and unavailable) account. Expunge Account uses the account criteria that may have been entered on the Match This Account Criteria screen. Expunge Accounts will list only accounts which are status removed. This task is accessed by clicking Expunge on the task menu below the task title bar.

Accounts that are expunged no longer exist. They cannot be used for log in, do not receive e-mail and cannot be used in any way. They are permanenenly deleted. All information regarding them is deleted.

An account must be removed before it can be expunged.

Note: A new account with the same e-mail address can be added only after the previous account of the same e-mail address is expunged.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results displayed for selection.

    Only removed accounts can be expunged. Expunge Accounts will list only accounts with a status of removed.

  2. Click Expunge in the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Select the account(s) to be expunged by placing a check in the box next to the account(s).

  4. To cancel selecting accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts checked, click Continue. The Expunge Accounts Confirmation screen displays.

  5. On the Expunge Accounts Confirmation screen, review the list of selected accounts.

  6. If the information is incorrect, click No to return to the previous screen and make corrections.

    If you decide not to expunge the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The selected account(s) are expunged and the Match This Account Criteria screen displays. A status message indicating the accounts were expunged displays under the task title bar.

 

E-mail

Use E-mail Accounts to send an e-mail to kinetic accounts from within the kinetic Manager. E-mail Accounts uses the account criteria entered on the Match This Account Criteria screen. This task is accessed by clicking E-mail on the task menu below the task title bar.

The E-mail Accounts task assumes all matching accounts are to receive the e-mail. By default, the check boxes are checked for all accounts that match the criteria. Uncheck any accounts which are not to receive the e-mail.

  1. On the Match This Account Criteria screen, enter optional criteria to limit results of accounts displayed for selection. Only enabled or disabled accounts can be selected. E-mail Accounts will list only accounts with a status of enabled or disabled.

  2. Click the E-mail button on the task menu.

    If no accounts match the optional criteria, a status message indicates this.

    If accounts are found which match the criteria entered, they are displayed.

  3. Deselect any listed accounts which are not to receive the e-mail.

  4. To cancel the selection of accounts and return to the Match This Account Criteria screen, click Cancel.

    To commit the selection of accounts, click Continue. The e-mail editing screen displays.

  5. Enter the information which will be sent in the e-mail.

    1. Message From:

      This field can be any appropriate "from" information . It is not required that it be an e-mail address. It can be a name, a title, or whatever is most appropriate as a description of the sender. This field is required.

    2. Message To:

      This field can be any appropriate "to" information . It is not required that it be an e-mail address. It can be a name, a title, or whatever is most appropriate as a description of the receiving parties. This field is required.

    3. Reply To:

      This field must be a valid e-mail address. If the selected recipients reply to the e-mail they receive, the "Reply To" address is the e-mail address where their replies will be sent. This field is required.

    4. Message Subject:

      This field is used as the subject line of the e-mail sent. This field is required.

    5. Message Body:

      This field is used as the body text (content) of the e-mail. This field is required.

  6. To cancel entering the e-mail information and return to the Match This Account Criteria screen, click Cancel.

    To commit the e-mail information which has been entered, click Continue. The E-mail Accounts Confirmation screen displays.

  7. On the E-mail Accounts Confirmation screen, review the list of selected accounts.

  8. If the information is incorrect, click No to return to the screen listing of accounts which matched the criteria and make corrections. Note that information entered on the e-mail editing screen will be retained and redisplayed.

    If you decide not to send the e-mail to the selected account(s), click Cancel to return to the Match This Account Criteria screen.

    If the information is correct, click Yes. The e-mail is sent to the selected account(s) and the Match This Account Criteria screen displays. A status message indicates the e-mail is being processed.